Expert: Lorry - 3/6/2008

Question
Hi

sorry to bother you but ive recently been infected with smitfraud. no idea where it came from but my little girl likes to play on them free flash games on the internet so may of come from one of them.

so when she come off the computer i looked on the internet on how to remove this smitfraud. i was then forwared to the smitfraud removal tool, recommended by alot of people on every smitfraud releated topics.

so last night i thought id do a virus scan why i go to bed. i woke up this morning and my computers only scanned 17k files and theres 1 virus detected. which is called RiskTool.Win32.Reboot.f.

i delete it and zonealarm says its clean but keeps coming back.

any ideas

thanks

Answer
Hi Ryan,

Not knowing which AV program you have, I would suggest using Internet Explorer and go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Whichever AV program you use, the important thing to remember is to keep it up to date and run a virus scan once a week.

Hope this helps!
Lorry