Expert: Doug Woodall - 4/22/2008

Question
Hi, Doug
            I have symentec corporate edition in my computer. But I feel there some unauthorized program like Setup.exe and Autorun.inf in my computer. For curing purpose I have install Spyware Doctor in my computer. It is possible to run both program in same computer. But when I have install spyware doctor my symentec antivirus scan option give the following message:

"Could not start scan.Scan engine returned error 0x20000058". Please give me ideas how can I scan file in symentec anti virus.

                                      Thanks
                                      Razzak

Answer
Hi Razzak,
These 2 have a long history of conflicting with each other.
If you suspect Symantec is not doing its job, make sure its updated and configured properly.
You can also go to their site and dnload individual removal tools for a certain Virus here,

http://www.symantec.com/norton/security_response/removaltools.jsp

Hope this helps,