Computer Security & Viruses/trogan virus in video driver

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Expert: Lorry - 4/1/2008


Question
I have a systemax laptop /windows xp and it has a virus in what windows says is in the Intel graphics driver . The problem is the computer shuts down after it finishes the boot process . The indicator goes dim and then off . i ran msconfig and removed services and startup functions. Now I can't get back to the startup screen and display doesnot come on . I did not try removing the cmos battery. note external monitor does not work either. Is there any hope or is a new board in order?
Thanks for any help even if bad news
Ernie Mills

Answer
Hi Ernie,

Am assuming that you have an anti-virus program installed, if yes, start Windows in Safe Mode and run a virus scan.

Microsoft explains Advanced troubleshooting for general startup problems in Windows XP at:

http://support.microsoft.com/kb/308041

Hope this helps!
Lorry

Computer Security & Viruses

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Lorry

Expertise

I can answer most questions regarding viruses/Trojans and help to remove them.

Experience

This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.

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