AboutLorry Expertise I can answer most questions regarding viruses/Trojans and help to remove them.
Experience This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.
Question I have a systemax laptop /windows xp and it has a virus in what windows says is in the Intel graphics driver . The problem is the computer shuts down after it finishes the boot process . The indicator goes dim and then off . i ran msconfig and removed services and startup functions. Now I can't get back to the startup screen and display doesnot come on . I did not try removing the cmos battery. note external monitor does not work either. Is there any hope or is a new board in order?
Thanks for any help even if bad news
Ernie Mills
Answer Hi Ernie,
Am assuming that you have an anti-virus program installed, if yes, start Windows in Safe Mode and run a virus scan.
Microsoft explains Advanced troubleshooting for general startup problems in Windows XP at: