Expert: Lorry - 5/29/2008

Question
QUESTION: Hello; I have a recent problem when i surf the web. IT just started to send me to other sites that maybe related to the topic i am researching or a place that sell services or items, and are not the sites that i want to see, and does not let me go back, i usually have to close the site and start over, opening Internet's explorer again, or  Mozilla firefox.  I wonder if it is a virus and how do i get rid of it. I do have Avira Premium. maybe you can help me  fix the problem, thank you.

Answer
Hi Gustavo,

Try downloading Spybot from:

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html

Check for updates before running a scan.

If that doesn't do the trick, using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry