Expert: Lorry - 5/8/2008

Question
Hi,

Firstly, i should warn you Im no expert when it comes to computers so I may be asking stupid questions here, but please forgive me.

I appear to have recieved a virus after I clicked this link :

http://(friendsemailaddress).pic2.myc00lfriends.info

The link was sent to me by a friend when they were offline, and I know it was pretty stupid to have clicked it, but I did without really considering that it could be harmful.

Anyway, now I have the virus and my computer sends it to my contacts when i am offline, as well as signing me out of MSN in order to do so, which is getting very frustrating.  If you could help me to remove this virus or offer some advice I would be really grateful.

Thanks,
Chris

Answer
Hi Chris,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry