AllExperts > Computer Security & Viruses 
Search      
Computer Security & Viruses
Volunteer
Answers to thousands of questions
 Home · More Computer Security & Viruses Questions · Answer Library  · Encyclopedia ·
More Computer Security & Viruses Answers
Question Library

Ask a question about Computer Security & Viruses
Volunteer
Experts of the Month
Expert Login

Awards

About Us
Tell friends
Link to Us
Disclaimer

 
 
 
 
About Lorry
Expertise
I can answer most questions regarding viruses/Trojans and help to remove them.

Experience
This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.
 
   

You are here:  Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > downloader swizzor virus

Computer Security & Viruses - downloader swizzor virus


Expert: Lorry - 5/25/2008

Question
when I scanned my computer with AVG it found the virus in Kodak easyshare and locked this in the vault I am unable to access my pictures as I am unalble to use this program how do I remove swizzor without losing my pictures.

Answer
Hi Cheryel,

Each AV program has different names for the same threat, saying that, I would suggest using Internet Explorer, go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry

Add to this Answer    Ask a Question



  Rate this Answer
   Was this answer helpful?
Not at allDefinitely              
   12345  

     
About Us | Advertise on This Site | User Agreement | Privacy Policy | Help
Copyright  © 2008 About, Inc. About and About.com are registered trademarks of About, Inc. The About logo is a trademark of About, Inc. All rights reserved.