Expert: Lorry - 6/30/2008

Question
The one question that i have is that my computer runs slow but the AVG says i have no Viruses

Answer
Hi Davester,

With Internet Explorer opened, go to Tools, Internet Options, under the General tab, click Delete under Browsing history, in the next window click Delete Files and Delete history. Now, go to Start, Programs, Accessories, System Tools, and click Dish Defragmenter.

Even though you have AVG installed, try using Internet Explorer and go to:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Download Spybot from:

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html

Check for updates before running a scan.

Hope this helps!
Lorry