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About Doug Woodall
Expertise
I can answer questions pertaining to threats to Online Security. I cant answer questions as to when, if ever IE will ever be secure.

Experience
I have 15 years of experience learning the intricaticies of online safety. I have a online business where I provide inofrmation and recommend products to combat online threats.

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International Webmasters Association.

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Ezine Articles, Zinos, Article City, NewsVine, Info World, Jogena, Article99, Epinions, Bestezines, ect

Education/Credentials
Self taught

Awards and Honors
My articles have earned me Trusted Author Status at ImpactArticles.com. Also My Website is recognized by Learning Fountain and ISafe.

 
   

You are here:  Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > McAfee Privacy Blocker Bug

Computer Security & Viruses - McAfee Privacy Blocker Bug


Expert: Doug Woodall - 6/8/2008

Question
QUESTION: Hi there,
How are you?
Wondering if you can help me w/my issue:
My computer's "block pop-up windows" option always UNchecks when I check it. While most would assume spyware is manipulating my cpu- I actually ran adaware and spybot right before the unchecking continued to happen. Any idea why this happens & how I can fix it ASAP?

Also- is a cookie cleaner program like ccleaner.com necessary if I remove all my cookies through tools->options or does this do a better job?
Thanks!

-MS Windows XP Professional 5.1 Dell Desktop X86 2GB memory firefox browser

ANSWER: Hi Aly,
Sounds like a conflict between two settings. Are you using McAfee Privacy Blocker? It can conflict with the setting in Firefox for Pop-Ups.
I think there was a bug like this last year, you might try the Firefox Forum or try a new install.

CCleaner is also used for Registry cleanup and controlling other options like Start-Ups and Apps.
Removing them yourself is also a good option. It does not really do a better job than you, it does it for you.

Hope this helps.

---------- FOLLOW-UP ----------

QUESTION: Hi there,
Thanks for the answer.
We do use McAfee..not sure if privacy blocker is on..how can I check?
And you say try a new install...a new install of what, McAfee? Do they allow that b/c of licensing?
Thanks again!

Answer
Hi again Aly,
Im not sure about the settings for McAffee, heres the link to their Forum.

http://forums.mcafeehelp.com/showthread.php?t=195105

I was referring to a new install of Firefox if it comes to that.
I'd try the McAfee Forum first.

Hope this helps.


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