Expert: Brian Benosky - 6/18/2008

Question
When I start my Computer up I get this icon at the bottom right hand side with the volume and other stuff that looks like the Windows XP security center ballon but has other programs on it which are called Advanced XP Defender, Advanced XP Fixer and SystemDefender, these programs make links on the desktop when I start up aswell. They are really irritating becuase they always give me these popups that say that I have such and such virus. I also get popups by Outerinfo, even though I delete the software from add/remove programs I still get them, My start button and the Icons dissapear. Sounds like a lot but its doing my head in, it takes a very long time to do anything, websites are really slow even though I am gettin 6.3mb. I have tried Spyware Doctor both in normal and safe mode but to no avail, please could you help. Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:09:05, on 18/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\mrofinu572.exe
C:\WINDOWS\system32\rundll32.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\notepad.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qgb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qgb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qgb10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qgb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qgb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qgb10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qgb10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qgb10.hpwis.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [bm(1)] "C:\Program Files\Common Files\TrustedAntivirus\bm.exe" dm=http://trustedantivirus.com ad=http://trustedantivirus.com sd=http://ykeeper.trustedantivirus.com
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [iSecurity applet] rundll32.exe iSecurity.cpl,SecurityMonitor
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu572.exe 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C88332017491394661A64DB7C8F0287E55E246220D9E728F9FC17D446BC57D5375FB0FB68AD6
O4 - HKLM\..\Run: [9447488f] rundll32.exe "C:\WINDOWS\system32\mlnymoyl.dll",b
O4 - HKLM\..\Run: [BM97747b13] Rundll32.exe "C:\WINDOWS\system32\yrxhvcma.dll",s
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [nvcoi] C:\Program Files\nvcoi\nvcoi.exe
O4 - HKCU\..\Run: [NoDNS] C:\Program Files\\NoDNS\\NoDNS.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\PRESAR~1\Presario\XPHWWRP4\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [mjc] C:\Program Files\mjc\mjc.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {7EC816D4-6FC3-4C58-A7DA-A770EE461602} (PowerTerm Downloader Class) - https://www.lutonsfc.ac.uk/webconnect5.6/windows/ptdownloader.cab
O20 - AppInit_DLLs: iSecurity.cpl
O21 - SSODL: iSecurity - {A8311E8F-E459-4D22-89B4-CB9DCF10A425} - (no file)
O21 - SSODL: PreBootCheck - {197312bf-92c4-4e8c-b6bc-5f827937e496} - C:\WINDOWS\Resources\MonWin.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

--
End of file - 8542 bytes

StartupList report, 18/06/2008, 18:07:24
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\mrofinu572.exe
C:\WINDOWS\system32\rundll32.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Owner.YOUR-4RHIKL8L9P.000\Start Menu\Programs\Startup]
.protected

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
.protected
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

hpsysdrv = c:\windows\system\hpsysdrv.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
CamMonitor = c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
HPHUPD05 = c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
HPHmon05 = C:\WINDOWS\System32\hphmon05.exe
KBD = C:\HP\KBD\KBD.EXE
UpdateManager = "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
Recguard = C:\WINDOWS\SMINST\RECGUARD.EXE
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /installquiet /keeploaded /nodetect
VTTimer = VTTimer.exe
ccApp = "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
PS2 = C:\WINDOWS\system32\ps2.exe
bm(1) = "C:\Program Files\Common Files\TrustedAntivirus\bm.exe" dm=http://trustedantivirus.com ad=http://trustedantivirus.com sd=http://ykeeper.trustedantivirus.com
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
AlcxMonitor = ALCXMNTR.EXE
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
4oD = "C:\Program Files\Kontiki\KHost.exe" -all
iSecurity applet = rundll32.exe iSecurity.cpl,SecurityMonitor
runner1 = C:\WINDOWS\mrofinu572.exe 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C88332017491394661A64DB7C8F0287E55E246220D9E728F9FC17D446BC57D5375FB0FB68AD6
9447488f = rundll32.exe "C:\WINDOWS\system32\mlnymoyl.dll",b
BM97747b13 = Rundll32.exe "C:\WINDOWS\system32\yrxhvcma.dll",s

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

NVIEW = rundll32.exe nview.dll,nViewLoadHook
nvcoi = C:\Program Files\nvcoi\nvcoi.exe
NoDNS = C:\Program Files\\NoDNS\\NoDNS.exe
MsnMsgr = "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
Acme.PCHButton = C:\PROGRA~1\PRESAR~1\Presario\XPHWWRP4\plugin\bin\PCHButton.exe
Steam = "C:\Program Files\Steam\Steam.exe" -silent
Yahoo! Pager = "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
mjc = C:\Program Files\mjc\mjc.exe

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=iSecurity.cpl

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Adobe\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204

[{33564D57-0000-0010-8000-00AA00389B71}]
CODEBASE = http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C92...

[PowerTerm Downloader Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\PtDownloader.dll
CODEBASE = https://www.lutonsfc.ac.uk/webconnect5.6/windows/ptdownloader.cab

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
iSecurity: *Registry key not found*
PreBootCheck: C:\WINDOWS\Resources\MonWin.dll

--------------------------------------------------
End of report, 8,829 bytes
Report generated in 0.281 seconds

Command line options:
  /verbose  - to add additional info on each section
  /complete - to include empty sections and unsuspicious data
  /full     - to include several rarely-important sections
  /force9x  - to include Win9x-only startups even if running on WinNT
  /forcent  - to include WinNT-only startups even if running on Win9x
  /forceall - to include all Win9x and WinNT startups, regardless of platform
  /history  - to list version history only


Answer
Hi Arfan

   *Please download SmitFraudFix from here:

http://siri.urz.free.fr/Fix/SmitfraudFix.exe

   *  Restart your computerinto Safe Mode. Before the Windows loading screen appears, keep pressing F8 until you see the boot menu. Select Safe Mode.
   * Double-click SmitfraudFix.exe
   * Select 2 and press Enter to clean your system by deleting infected files.
   * You will be prompted: Do you want to clean the registry ? Answer Y (yes) and press Enter in order to remove the hijacked Desktop background and clean registry keys associated with the infection.
   * SmitFraudFix will then check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? Answer Y (yes) and press Enter to restore a clean file.
   * You will have to restart your computer in order to finish the spyware removal process. You can find a report on spyware removal at the root of the system drive. Usually it will be located at C:\rapport.txt.
   * Include that report, along with a fresh HJT log in your next reply.  I won't need the HJT startup list report, just the process scan.


Brian