Expert: Lorry - 6/29/2008

Question
I found a trojan horse in the virus vault of my AVG software. I was told to disable System Restore, run a virus scan and remove all viruses. So far, I've disabled system restore, and I'm currently doing a scan. But how do I remove the viruses? By wiping the vault?

Answer
Hi Claire,

239:I have some files in the AVG Virus Vault. What next?

Most of today's viruses (Trojan horses, I-Worms, Worms, etc) create their own files which contain nothing but a body of the virus. In such cases the only way to remove the infection is to delete the infected file. When you moved the file to the AVG Virus Vault it was deleted from its original location, coded, and then saved in a non-executable file in a hidden folder. Your PC is no longer infected then.
If you are not missing any data file and your applications are running, then you can delete these vaulted files from the AVG Virus Vault program.

You can do it selectively from AVG Virus Vault program -> select files -> delete. Or you can delete all AVG Virus Vault contents in one go: - Open the AVG Control Center program -> right click on "AVG Virus Vault" tab -> choose "Empty vault".

Note that files removed from your e-mails are also moved to the AVG Virus Vault. If you do not have a content filter set, then these files are infected and can be removed, as shown above. If you have set a content filter, then you should decide what to do with the vaulted files.

If you want, you can set automatic actions in the AVG Virus Vault. Please open the AVG Virus Vault program -> "Service" menu -> "Program setting". Here you can set any required automatic actions.

From: http://www.grisoft.com/ww.faq.num-419#faq_419

Hope this helps!
Lorry