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Question
QUESTION: can you help me...

There is a note on AVG update manager: @UPDATEMGR_short_text_state_check_failed
and my computer always restart it self.

here is info on a hijackthis..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:43:30 PM, on 6/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\PV92Tray.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\WindowsXP\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Documents and Settings\WindowsXP\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\DAP\DAP.EXE
E:\Downloads\My Completed Downloads\AllExperts.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.id/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SrchHook Class - {F4F10C1D-87C7-404A-B4B3-000000000000} - C:\PROGRA~1\DAP\SBSearch.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\WindowsXP\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [imapd] "C:\WINDOWS\system32\imapd.exe" -at
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\WindowsXP\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZK
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_
O17 - HKLM\System\CCS\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{9F92E8CF-EC7E-482B-89A7-7AF3A90A1699}: NameServer = 192.168.2.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS3\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS4\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS5\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS6\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS7\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS8\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS9\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS10\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS11\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS12\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS13\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS14\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS15\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS16\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS17\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS18\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS19\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS20\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS21\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS22\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS23\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - rundll32.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10024 bytes


Thanks b4.

ANSWER: Hi Kyo

Please download ComboFix from here to your Desktop:

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

   * Disable and close any antivirus programs.
   * Double click combofix.exe and follow the prompts.
   * When finished, it shall produce a log for you.
   * Copy and paste that log, along with a fresh HJT log here in a follow-up.

Note: Do not mouseclick combofix’s window while its running. That may cause it to stall.

Brian

---------- FOLLOW-UP ----------

QUESTION: this is the log from combofix.exe:


ComboFix 08-06-09.7 - WindowsXP 2008-06-10 13:17:47.1 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.654 [GMT 7:00]
Running from: E:\Downloads\My Completed Downloads\ComboFix.exe
* Created a new restore point

[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\WindowsXP\Application Data\FunWebProducts
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA.cfg
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA0.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA1.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA2.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA3.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA4.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA5.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA6.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA7.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA8.che
C:\Documents and Settings\WindowsXP\Local Settings\Temporary Internet Files\MUZAoDA9.che
C:\Program Files\FunWebProducts
C:\Program Files\FunWebProducts\ScreenSaver\Images\[u]0[/u]0436643.urr
C:\Program Files\MyWebSearch
C:\Program Files\MyWebSearch\bar\History\search2
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat

.
(((((((((((((((((((((((((   Files Created from 2008-05-10 to 2008-06-10  )))))))))))))))))))))))))))))))
.

2008-06-09 18:18 . 2008-06-09 20:20   <DIR>   d--------   C:\Documents and Settings\WindowsXP\.housecall6.6
2008-06-08 11:56 . 2008-06-09 18:10   54,156   --ah-----   C:\WINDOWS\QTFont.qfn
2008-06-08 11:56 . 2008-06-08 11:56   1,409   --a------   C:\WINDOWS\QTFont.for
2008-06-05 05:11 . 2008-06-05 05:11   268   --ah-----   C:\sqmdata08.sqm
2008-06-05 05:11 . 2008-06-05 05:11   244   --ah-----   C:\sqmnoopt08.sqm
2008-06-05 03:23 . 2008-06-05 03:23   268   --ah-----   C:\sqmdata07.sqm
2008-06-05 03:23 . 2008-06-05 03:23   244   --ah-----   C:\sqmnoopt07.sqm
2008-06-04 19:26 . 2008-06-04 19:26   268   --ah-----   C:\sqmdata06.sqm
2008-06-04 19:26 . 2008-06-04 19:26   244   --ah-----   C:\sqmnoopt06.sqm
2008-06-04 12:35 . 2008-06-04 13:25   <DIR>   d--------   C:\Documents and Settings\WindowsXP\Application Data\SWF.max
2008-06-04 12:34 . 2008-06-04 12:34   <DIR>   d--------   C:\Program Files\SWF.max
2008-06-04 12:10 . 2008-06-04 12:10   268   --ah-----   C:\sqmdata05.sqm
2008-06-04 12:10 . 2008-06-04 12:10   244   --ah-----   C:\sqmnoopt05.sqm
2008-06-02 13:33 . 2008-06-02 13:33   <DIR>   d--------   C:\Documents and Settings\WindowsXP\Application Data\vlc
2008-05-31 17:20 . 2008-05-31 17:20   <DIR>   d--------   C:\Program Files\B4Playing
2008-05-31 11:04 . 2008-05-31 11:04   <DIR>   d--------   C:\Program Files\Virtual Villagers The Secret City
2008-05-31 11:04 . 2008-05-31 11:04   <DIR>   d--------   C:\Program Files\ReflexiveArcade
2008-05-22 12:31 . 2008-05-22 12:31   <DIR>   d--------   C:\Program Files\FLAC
2008-05-20 12:10 . 2008-05-20 12:10   268   --ah-----   C:\sqmdata04.sqm
2008-05-20 12:10 . 2008-05-20 12:10   244   --ah-----   C:\sqmnoopt04.sqm

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-10 06:14   ---------   d-----w   C:\Documents and Settings\WindowsXP\Application Data\DNA
2008-06-10 05:59   ---------   d---a-w   C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-10 05:59   ---------   d-----w   C:\Documents and Settings\WindowsXP\Application Data\BitTorrent
2008-06-08 16:03   ---------   d-----w   C:\Program Files\BitTorrent
2008-05-24 21:14   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\Ulead Systems
2008-05-22 19:34   ---------   d-----w   C:\Program Files\ttp
2008-05-05 13:24   ---------   d-----w   C:\Documents and Settings\WindowsXP\Application Data\AVGTOOLBAR
2008-05-05 04:29   ---------   d-----w   C:\Documents and Settings\WindowsXP\Application Data\dxdlls
2008-05-05 04:05   96,520   ----a-w   C:\WINDOWS\system32\drivers\avgldx86.sys
2008-05-05 04:05   75,272   ----a-w   C:\WINDOWS\system32\drivers\avgtdix.sys
2008-05-05 04:05   10,520   ----a-w   C:\WINDOWS\system32\avgrsstx.dll
2008-05-05 04:05   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\syswin
2008-05-05 04:04   ---------   d-----w   C:\Program Files\AVG
2008-05-05 04:04   ---------   d-----w   C:\Documents and Settings\All Users\Application Data\avg8
2008-05-03 04:28   1,553   --sha-w   C:\WINDOWS\system32\mmf.sys
2008-05-02 16:33   ---------   d-----w   C:\Program Files\Java
2008-04-27 08:07   ---------   d-----w   C:\Program Files\FLVPlayer
2008-04-17 03:40   ---------   d-----w   C:\Program Files\VLC player
2008-04-11 15:18   ---------   d-----w   C:\Program Files\Common Files\Wise Installation Wizard
2008-04-11 04:27   ---------   d-----w   C:\Program Files\Common Files\xing shared
2008-04-11 04:27   ---------   d-----w   C:\Program Files\Common Files\Real
2008-04-11 04:26   ---------   d-----w   C:\Program Files\Real
2008-03-27 08:12   151,583   ----a-w   C:\WINDOWS\system32\msjint40.dll
2008-03-19 09:47   1,845,248   ----a-w   C:\WINDOWS\system32\win32k.sys
2006-11-03 12:08   6,261,916   ----a-w   C:\Program Files\Setup XP Codec 2.0.6.exe
2007-11-08 13:05   99,840   --sha-w   C:\WINDOWS\system32\imapde.dll
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
2008-05-05 11:04   2050816   --a------   C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= "C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL" [2008-05-05 11:04 2050816]

[HKEY_CLASSES_ROOT\clsid\{a057a204-bacc-4d26-9990-79a187e2698e}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-05-05 11:04 2050816]

[HKEY_CLASSES_ROOT\clsid\{a057a204-bacc-4d26-9990-79a187e2698e}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [2007-08-30 17:43 4670704]
"BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2008-05-15 10:32 289088]
"BitTorrent"="C:\Program Files\BitTorrent\bittorrent.exe" [2008-03-08 13:34 587568]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-09-01 07:00 15360]
"Google Update"="C:\Documents and Settings\WindowsXP\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" [2008-03-17 09:21 51184]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54 5674352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-09-01 15:57 282624]
"PCTVOICE"="pctspk.exe" [2004-08-11 11:42 176128 C:\WINDOWS\system32\pctspk.exe]
"PV92TRAY"="PV92Tray.exe" [2004-08-11 11:42 128000 C:\WINDOWS\system32\PV92Tray.exe]
"C-Media Mixer"="Mixer.exe" [2004-08-11 11:44 1228800 C:\WINDOWS\mixer.exe]
"Babylon Client"="C:\Program Files\Babylon\Babylon.exe" [2005-01-23 13:51 2183168]
"UVS10 Preload"="C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe" [2006-03-07 00:52 36864]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-05-01 08:26 185896]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-05-05 11:04 1177368]

C:\Documents and Settings\WindowsXP\Start Menu\Programs\Startup\
YouTube Uploader.lnk - C:\Documents and Settings\WindowsXP\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe [2007-11-09 13:33:08 71152]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisbleRegistryTools"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"imapd"= "C:\WINDOWS\system32\imapd.exe" -at

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Antiwpa]
antiwpa.dll 2003-05-25 03:11 60416 C:\WINDOWS\system32\antiwpa.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.dvacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\Vio\Dvacm.acm
"msacm.MPEGacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\MPEGacm.acm
"msacm.ulmp3acm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\BitTorrent_DNA\\dna.exe"=
"C:\\Program Files\\BitTorrent\\bittorrent.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\WINDOWS\\system32\\dpvsetup.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\DAP\\DAP.exe"=
"C:\\Program Files\\gnucash\\bin\\gnucash-bin.exe"=
"C:\\Program Files\\gnucash\\bin\\gconfd-2.exe"=
"C:\\Program Files\\DNA\\btdna.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-05-05 11:05]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-05-05 11:04]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-05-05 11:04]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-05-05 11:05]
S2 LicCtrlService;LicCtrl Service;rundll32.exe C:\WINDOWS\mmfs.dll,Service []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1ae9dee6-086b-11dd-825c-000000000000}]
\Shell\AutoRun\command - F:\tgtighg.cmd
\Shell\explore\Command - F:\tgtighg.cmd
\Shell\open\Command - F:\tgtighg.cmd

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2bf641c0-e838-11dc-81ea-000000000000}]
\Shell\AutoRun\command - kinza.exe
\Shell\explore\Command - kinza.exe
\Shell\open\Command - kinza.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3225d69f-db75-11dc-81bb-000000000000}]
\Shell\AutoRun\command - kinza.exe
\Shell\explore\Command - kinza.exe
\Shell\open\Command - kinza.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5fd2e148-8ea4-11dc-8099-000000000000}]
\Shell\Auto\command - F:\sky.exe
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL sky.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c7d29d86-ed8a-11dc-81fa-000000000000}]
\Shell\Auto\command - setup.exe
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL setup.exe

*Newly Created Service* - CATCHME
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-10 13:21:29
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


**************************************************************************
.
Completion time: 2008-06-10 13:25:19
ComboFix-quarantined-files.txt  2008-06-10 06:24:16

Pre-Run: 20,104,085,504 bytes free
Post-Run: 20,489,314,304 bytes free

182   --- E O F ---   2008-05-21 22:07:16

Hope you can give me a solution for my pc.
thanks.

kyo


ANSWER: Hi Kyo

Please send me a new HJT log so that I can see if Combofix deleted all the malware.  Also please let me know if the computer is still restarting itself and giving you errors.

Brian

---------- FOLLOW-UP ----------

QUESTION: This is the hjt log. please see if combofix works.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:57 PM, on 6/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\PV92Tray.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\WindowsXP\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Documents and Settings\WindowsXP\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\DAP\DAP.exe
E:\Downloads\My Completed Downloads\AllExpert.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.id/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SrchHook Class - {F4F10C1D-87C7-404A-B4B3-000000000000} - C:\PROGRA~1\DAP\SBSearch.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\WindowsXP\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [imapd] "C:\WINDOWS\system32\imapd.exe" -at
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\WindowsXP\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZK
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_
O17 - HKLM\System\CCS\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{9F92E8CF-EC7E-482B-89A7-7AF3A90A1699}: NameServer = 192.168.2.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS3\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS4\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS5\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS6\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS7\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS8\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS9\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS10\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS11\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS12\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS13\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS14\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS15\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS16\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS17\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS18\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS19\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS20\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS21\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS22\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O17 - HKLM\System\CS23\Services\Tcpip\..\{1F181273-4453-4F4A-8D2D-F2949546A655}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - rundll32.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10318 bytes

There still giving me errors when I try to update my AVG anti-virus. but the computer stop restarting itself.
Thank you.

ky0


Answer
Hi Kyo

There is still malware running.  Download SDFix and save it to your Desktop:

http://downloads.andymanchesta.com/RemovalTools/SDFix.exe  

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

   * Restart your computer
   * After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
   * Instead of Windows loading as normal, the Advanced Options Menu should appear;
   * Select the first option, to run Windows in Safe Mode, then press Enter.
   * Choose your usual account.
   * Open the extracted SDFix folder and double click RunThis.bat to start the script.
   * Type Y to begin the cleanup process.
   * It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
   * Press any Key and it will restart the PC.
   * When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
   * Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
   * Finally copy and paste the contents of the results file Report.txt with a new HijackThis log in a follow-up here.

Brian

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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