Computer Security & Viruses/Windows Explorer error at boot up and constant popups off internet(contains hijack log)
Expert: Brian Benosky - 6/25/2008
QuestionQUESTION: I keep getting popups while not on my internet browser and when I get on my browser they popup using IE even though I uninstalled it. I also get windows explorer errors just after booting up. If this helps it says the popups are brought to you by outerinfo. Here is my Hijack this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:47 AM, on 6/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\?dobe\?ti2evxx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\iftuyszv.exe,
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: (no name) - {6F04F28C-ED3B-4920-B938-C5C9BE42FDAD} - C:\WINDOWS\system32\opnkkhEt.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: {a7f77c67-a7ac-3ef8-72a4-91b4e6207859} - {9587026e-4b19-4a27-8fe3-ca7a76c77f7a} - C:\WINDOWS\system32\gtqhiujj.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [4cda9673] rundll32.exe "C:\WINDOWS\system32\ephpttkk.dll",b
O4 - HKLM\..\Run: [BM4fe9a5ef] Rundll32.exe "C:\WINDOWS\system32\qtjsxldx.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Feimaco] C:\WINDOWS\?dobe\?ti2evxx.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone:
http://*.mcafee.com
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) -
http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) -
http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) -
http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL gtqhiujj.dll
O20 - Winlogon Notify: GoToAssist Express Customer - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: GoToAssist Express Customer - Unknown owner - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_service.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 10345 bytes
ANSWER: Hi Adam
You have several infections running. Please follow the instructions below:
First, please download ComboFix from here to your Desktop:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
* Disable and close any antivirus programs.
* Double click combofix.exe and follow the prompts.
* When finished, it shall produce a log for you.
Note: Do not mouseclick combofix’s window while its running. That may cause it to stall.
Next, download SDFix and save it to your Desktop:
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, the Advanced Options Menu should appear;
* Select the first option, to run Windows in Safe Mode, then press Enter.
* Choose your usual account.
* Open the extracted SDFix folder and double click RunThis.bat to start the script.
* Type Y to begin the cleanup process.
* It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
* Finally copy and paste the contents of the results file Report.txt with the Combofix log located at C:\ComboFix.txt, and a new HijackThis log.
Brian
---------- FOLLOW-UP ----------
QUESTION: Ok I did all of that so here are all the reports. Please tell me if its all fixed now.
ComboFix 08-06-20.4 - Nick 2008-06-24 22:04:39.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.189 [GMT -5:00]
Running from: C:\Documents and Settings\Nick\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\AntiSpywareMaster
C:\Program Files\outerinfo
C:\Program Files\outerinfo\FF\chrome.manifest
C:\Program Files\outerinfo\FF\components\FF.dll
C:\Program Files\outerinfo\FF\components\OuterinfoAds.xpt
C:\Program Files\outerinfo\FF\install.rdf
C:\Temp\1cb
C:\Temp\1cb\syscheck.log
C:\temp\tn3
C:\WINDOWS\accesss.exe
C:\WINDOWS\astctl32.ocx
C:\WINDOWS\BM4fe9a5ef.xml
C:\WINDOWS\clrssn.exe
C:\WINDOWS\cookies.ini
C:\WINDOWS\cpan.dll
C:\WINDOWS\ctfmon32.exe
C:\WINDOWS\default.htm
C:\WINDOWS\directx32.exe
C:\WINDOWS\dnsrelay.dll
C:\WINDOWS\dobe~1
C:\WINDOWS\dobe~1\?ti2evxx.exe
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\editpad.exe
C:\WINDOWS\explorer32.exe
C:\WINDOWS\funniest.exe
C:\WINDOWS\funny.exe
C:\WINDOWS\gfmnaaa.dll
C:\WINDOWS\helpcvs.exe
C:\WINDOWS\iedll.exe
C:\WINDOWS\inetinf.exe
C:\WINDOWS\internet.exe
C:\WINDOWS\loader.exe
C:\WINDOWS\mcroso~1
C:\WINDOWS\mcroso~1\M?crosoft\
C:\WINDOWS\msconfd.dll
C:\WINDOWS\msspi.dll
C:\WINDOWS\msupdate.exe
C:\WINDOWS\mswsc10.dll
C:\WINDOWS\mswsc20.dll
C:\WINDOWS\olehelp.exe
C:\WINDOWS\pskt.ini
C:\WINDOWS\qttasks.exe
C:\WINDOWS\quicken.exe
C:\WINDOWS\rundll16.exe
C:\WINDOWS\rundll32.vbe
C:\WINDOWS\searchword.dll
C:\WINDOWS\svchost32.exe
C:\WINDOWS\svcinit.exe
C:\WINDOWS\systeem.exe
C:\WINDOWS\system32\b10
C:\WINDOWS\system32\hljwugsf.bin
C:\WINDOWS\system32\kayuxxbo.ini
C:\WINDOWS\system32\kkttphpe.ini
C:\WINDOWS\system32\mmhokxkw.ini
C:\WINDOWS\system32\MSINET.oca
C:\WINDOWS\system32\opnkkhEt.dll
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\tEhkknpo.ini
C:\WINDOWS\system32\tEhkknpo.ini2
C:\WINDOWS\systemcritical.exe
C:\WINDOWS\time.exe
C:\WINDOWS\users32.exe
C:\WINDOWS\waol.exe
C:\WINDOWS\win32e.exe
C:\WINDOWS\win64.exe
C:\WINDOWS\winajbm.dll
C:\WINDOWS\window.exe
C:\WINDOWS\winmgnt.exe
C:\WINDOWS\x.exe
C:\WINDOWS\xplugin.dll
C:\WINDOWS\xxxvideo.hta
C:\WINDOWS\y.exe
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_TNIDRIVER
-------\Service_TnIDriver
((((((((((((((((((((((((( Files Created from 2008-05-25 to 2008-06-25 )))))))))))))))))))))))))))))))
.
2008-06-24 22:16 . 2008-06-24 22:16 <DIR> d-------- C:\Temp\tn3
2008-06-23 23:05 . 2008-06-23 23:05 4,286 --a------ C:\WINDOWS\system32\Jamster.ico
2008-06-23 21:12 . 2008-06-23 21:12 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-23 18:29 . 2008-06-23 18:29 <DIR> d-------- C:\Program Files\Lavasoft
2008-06-23 18:29 . 2008-06-23 18:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-06-23 18:28 . 2008-06-23 18:28 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-23 18:06 . 2008-06-23 18:06 81,408 --a------ C:\WINDOWS\system32\ephpttkk.dll
2008-06-23 16:11 . 2008-06-23 16:11 105,472 --a------ C:\WINDOWS\system32\gtqhiujj.dll
2008-06-23 16:08 . 2008-06-23 16:08 91,136 --a------ C:\WINDOWS\system32\qtjsxldx.dll
2008-06-23 14:56 . 2008-06-23 14:56 <DIR> d-------- C:\Documents and Settings\All Users\New Folder
2008-06-22 23:13 . 2008-06-22 23:13 230 --a------ C:\WINDOWS\system32\spupdsvc.inf
2008-06-22 16:15 . 2008-06-22 16:15 99,840 --a------ C:\WINDOWS\system32\hurofbvi.dll
2008-06-22 16:12 . 2008-06-22 16:12 80,384 --a------ C:\WINDOWS\system32\obxxuyak.dll
2008-06-22 16:09 . 2008-06-22 16:09 90,624 --a------ C:\WINDOWS\system32\kmbyytjx.dll
2008-06-22 13:17 . 2008-06-24 22:14 3,131 --a------ C:\WINDOWS\system32\Config.MPF
2008-06-22 13:16 . 2008-06-23 15:01 <DIR> d-------- C:\Program Files\SiteAdvisor
2008-06-22 13:16 . 2008-06-22 13:20 <DIR> d-------- C:\Documents and Settings\Nick\Application Data\SiteAdvisor
2008-06-22 13:16 . 2008-06-22 13:16 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2008-06-22 13:16 . 2008-06-23 19:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-06-22 13:13 . 2006-03-03 08:07 143,360 --a------ C:\WINDOWS\system32\dunzip32.dll
2008-06-22 13:10 . 2007-11-22 06:44 201,320 --a------ C:\WINDOWS\system32\drivers\mfehidk.sys
2008-06-22 13:10 . 2007-07-13 06:20 113,952 --a------ C:\WINDOWS\system32\drivers\Mpfp.sys
2008-06-22 13:10 . 2007-11-22 06:44 79,304 --a------ C:\WINDOWS\system32\drivers\mfeavfk.sys
2008-06-22 13:10 . 2007-12-02 12:51 40,488 --a------ C:\WINDOWS\system32\drivers\mfesmfk.sys
2008-06-22 13:10 . 2007-11-22 06:44 35,240 --a------ C:\WINDOWS\system32\drivers\mfebopk.sys
2008-06-22 13:10 . 2007-11-22 06:44 33,832 --a------ C:\WINDOWS\system32\drivers\mferkdk.sys
2008-06-22 13:08 . 2008-06-22 13:09 <DIR> d-------- C:\Program Files\McAfee.com
2008-06-22 13:08 . 2008-06-22 13:10 <DIR> d-------- C:\Program Files\Common Files\McAfee
2008-06-22 12:40 . 2008-06-22 12:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Citrix
2008-06-22 12:37 . 2008-06-23 20:02 9,662 --a------ C:\WINDOWS\system32\ZoneAlarmIconUS.ico
2008-06-22 12:33 . 2008-06-22 12:33 61,224 --a------ C:\Documents and Settings\Nick\GoToAssistDownloadHelper.exe
2008-06-22 12:30 . 2008-06-22 16:32 <DIR> d-------- C:\Documents and Settings\Nick\Application Data\McAfee
2008-06-22 09:53 . 2008-06-22 14:43 <DIR> d-------- C:\WINDOWS\system32\modtrux01
2008-06-22 09:53 . 2008-06-23 19:45 <DIR> d-------- C:\WINDOWS\system32\jdam
2008-06-22 09:53 . 2008-06-22 09:54 <DIR> d-------- C:\WINDOWS\system32\49a
2008-06-22 09:53 . 2008-06-22 09:53 <DIR> d-------- C:\Temp\syschk3
2008-06-22 09:53 . 2008-06-24 22:16 <DIR> d-------- C:\Temp
2008-06-22 09:53 . 2008-06-22 09:53 167,976 --a------ C:\WINDOWS\system32\drivers\core.cache.dsk
2008-06-22 09:53 . 2008-06-22 09:53 86,144 --a------ C:\WINDOWS\system32\drivers\rawwann.sys
2008-06-20 23:32 . 2008-06-20 23:38 <DIR> d-------- C:\Program Files\Rockstar Games
2008-06-20 23:20 . 2008-06-20 23:21 <DIR> d-------- C:\Program Files\DAEMON Tools Lite
2008-06-20 22:40 . 2008-06-20 22:40 <DIR> d-------- C:\Documents and Settings\Nick\Application Data\DAEMON Tools
2008-06-20 22:40 . 2008-06-20 22:40 717,296 --a------ C:\WINDOWS\system32\drivers\sptd.sys
2008-06-11 14:54 . 2008-06-11 14:54 56,912 --a------ C:\Documents and Settings\Nick\g2mdlhlpx.exe
2008-06-10 19:53 . 2008-06-13 08:10 272,128 --a------ C:\WINDOWS\system32\drivers\bthport.sys
2008-06-10 19:53 . 2008-06-13 08:10 272,128 --------- C:\WINDOWS\system32\dllcache\bthport.sys
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-23 17:41 --------- d-----w C:\Program Files\McAfee
2008-06-22 23:03 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-22 21:32 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-06-22 17:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee.com
2008-06-21 13:36 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-06-11 19:54 --------- d-----w C:\Program Files\Citrix
2008-05-16 16:58 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-08 12:28 202,752 ------w C:\WINDOWS\system32\dllcache\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-05-07 05:18 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2008-04-29 16:20 15,648 ----a-w C:\WINDOWS\system32\drivers\NSDriver.sys
2008-04-29 16:19 15,648 ----a-w C:\WINDOWS\system32\drivers\Awrtrd.sys
2008-04-29 16:19 12,960 ----a-w C:\WINDOWS\system32\drivers\Awrtpd.sys
2008-04-23 04:16 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2008-04-23 04:16 6,066,176 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2008-04-23 04:16 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-04-23 04:16 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-04-23 04:16 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-04-23 04:16 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2008-04-22 07:39 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-04-21 20:31 66,360 ----a-w C:\Documents and Settings\Nick\g2ax_customer_downloadhelper_win32_x86.exe
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-27 08:12 151,583 ------w C:\WINDOWS\system32\dllcache\msjint40.dll
2008-02-26 19:10 3,902,784 ----a-w C:\Documents and Settings\Nick\gosetup.exe
2007-04-05 16:23 774,144 -c--a-w C:\Program Files\RngInterstitial.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9587026e-4b19-4a27-8fe3-ca7a76c77f7a}]
2008-06-23 16:11 105472 --a------ C:\WINDOWS\system32\gtqhiujj.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 18:51 68856]
"IncrediMail"="C:\Program Files\IncrediMail\bin\IncMail.exe" [2006-12-07 16:11 204843]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 12:54 5674352]
"DAEMON Tools Lite"="C:\Program Files\DAEMON Tools Lite\daemon.exe" [2008-04-01 04:39 486856]
"Feimaco"="C:\WINDOWS\?dobe\?ti2evxx.exe" [ ]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 02:41 49152]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-31 18:44 271672]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06 40048]
"GoToMyPC"="C:\Program Files\Citrix\GoToMyPC\g2svc.exe" [2007-06-20 12:09 258856]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 16:16 1121792]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-11-01 19:12 582992]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6261\SiteAdv.exe" [2007-08-24 16:57 36640]
"McENUI"="C:\PROGRA~1\McAfee\MHN\McENUI.exe" [2007-11-30 05:42 1164576]
"4cda9673"="C:\WINDOWS\system32\ephpttkk.dll" [2008-06-23 18:06 81408]
"BM4fe9a5ef"="C:\WINDOWS\system32\qtjsxldx.dll" [2008-06-23 16:08 91136]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 04:21:22 288472]
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2006-02-10 07:56:20 73728]
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2006-03-26 22:44:08 257752]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist Express Customer]
C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll 2008-04-21 15:32 45368 C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToMyPC]
C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll 2007-06-20 12:09 10536 C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL gtqhiujj.dll
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
--a------ 2006-07-24 11:41 61440 c:\dell\bldbubg.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
--a------ 2004-12-13 15:30 58992 C:\Program Files\Common Files\Symantec Shared\ccApp.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2004-08-04 05:00 15360 C:\WINDOWS\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellHelp]
--a------ 2004-04-01 15:51 1589248 C:\Dell\DellHelp\DellHelp.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2005-05-15 02:04 332800 C:\Program Files\Dell Support\DSAgnt.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLA]
--a--c--- 2005-09-08 05:20 122940 C:\WINDOWS\System32\DLA\DLACTRLW.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
--a--c--- 2005-10-05 03:12 94208 C:\Program Files\Dell\Media Experience\DMXLauncher.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
--a------ 2006-06-14 15:17 49152 c:\dell\E-Center\gtb.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
--a--c--- 2006-07-24 12:08 169984 C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
--a--c--- 2005-04-05 19:19 77824 C:\WINDOWS\system32\hkcmd.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
--a--c--- 2005-04-05 19:22 94208 C:\WINDOWS\system32\igfxtray.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
--a--c--- 2004-07-27 16:50 221184 C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
--a--c--- 2004-07-27 16:50 81920 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Norton Ghost 10.0]
--a------ 2005-12-07 16:05 1537696 C:\Program Files\Norton Ghost\Agent\GhostTray.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NortonDemo]
--a------ 2005-08-17 20:10 24576 C:\dell\utilities\dsr\demo\Demo.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
--a--c--- 2005-04-05 19:23 114688 C:\WINDOWS\system32\igfxpers.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
--a------ 2004-10-14 19:42 1404928 C:\Program Files\Analog Devices\Core\smax4pnp.exe
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\IncrediMail\\bin\\IMApp.exe"=
"C:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
R1 rawwann;rawwann;C:\WINDOWS\system32\drivers\rawwann.sys [2008-06-22 09:53]
S3 GoToAssist Express Customer;GoToAssist Express Customer;"C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_service.exe" Start=service []
.
Contents of the 'Scheduled Tasks' folder
"2008-06-24 03:03:06 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-06-24 11:17:23 C:\WINDOWS\Tasks\Cleaner.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe.4334 3
"2008-06-23 08:44:22 C:\WINDOWS\Tasks\Defrag.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe'
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
http://www.gmer.net
Rootkit scan 2008-06-24 22:17:55
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll
PROCESS: C:\WINDOWS\explorer.exe
-> C:\Program Files\SiteAdvisor\6261\saHook.dll
-> C:\WINDOWS\system32\ephpttkk.dll
-> C:\WINDOWS\system32\qtjsxldx.dll
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\gearsec.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\PROGRA~1\COMMON~1\McAfee\MNA\McNASvc.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\Mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\McAfee\MPF\MpfSrv.exe
C:\Program Files\McAfee\MSK\msksrver.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
.
**************************************************************************
.
Completion time: 2008-06-24 22:23:39 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-25 03:23:25
Pre-Run: 103,449,251,840 bytes free
Post-Run: 103,482,286,080 bytes free
326 --- E O F --- 2008-06-20 08:01:23
Restoring Default Security Values
Restoring Default Hosts File
Rebooting
[b]Checking Files [/b]:
Trojan Files Found:
Could Not Remove C:\WINDOWS\system32\drivers\core.cache.dsk
Folder C:\Temp\tn3 - Removed
Removing Temp Files
[b]ADS Check [/b]:
[b]Final Check [/b]:
catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
http://www.gmer.net
Rootkit scan 2008-06-24 23:02:45
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden services & system hive ...
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:66,a6,fc,19,fd,43,f1,2e,30,7b,61,a7,7b,d1,4d,fc,53,72,06,95,5e,..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,08,95,eb,9d,28,e6,51,19,08,2b,7f,8d,6c,5e,e1,a2,ce,..
"khjeh"=hex:04,e3,55,c4,86,e0,b4,3a,fd,ce,e2,cc,45,c1,c2,da,5a,7f,81,40,93,..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:83,7e,2b,67,de,28,80,91,ba,71,c0,ce,e0,af,03,c5,90,a3,98,88,5a,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"p0"="C:\Program Files\DAEMON Tools Lite\"
"h0"=dword:00000000
"khjeh"=hex:66,a6,fc,19,fd,43,f1,2e,30,7b,61,a7,7b,d1,4d,fc,53,72,06,95,5e,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"a0"=hex:20,01,00,00,08,95,eb,9d,28,e6,51,19,08,2b,7f,8d,6c,5e,e1,a2,ce,..
"khjeh"=hex:04,e3,55,c4,86,e0,b4,3a,fd,ce,e2,cc,45,c1,c2,da,5a,7f,81,40,93,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:83,7e,2b,67,de,28,80,91,ba,71,c0,ce,e0,af,03,c5,90,a3,98,88,5a,..
scanning hidden registry entries ...
scanning hidden files ...
scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0
[b]Remaining Services [/b]:
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\IncrediMail\\bin\\IMApp.exe"="C:\\Program Files\\IncrediMail\\bin\\IMApp.exe:*:Enabled:IncrediMail"
"C:\\Program Files\\IncrediMail\\bin\\IncMail.exe"="C:\\Program Files\\IncrediMail\\bin\\IncMail.exe:*:Enabled:IncrediMail"
"C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"="C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe:*:Enabled:IncrediMail"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
[b]Remaining Files [/b]:
C:\WINDOWS\system32\drivers\core.cache.dsk Found
File Backups: - C:\DOCUME~1\Nick\Desktop\sdfix\SDFix\backups\backups.zip
[b]Files with Hidden Attributes [/b]:
Wed 4 Aug 2004 93,184 A.SH. --- "C:\Program Files\Internet Explorer\iexplore.exe"
Wed 13 Oct 2004 1,694,208 ..SH. --- "C:\Program Files\Messenger\msmsgs.exe"
Wed 4 Aug 2004 60,416 A.SH. --- "C:\Program Files\Outlook Express\msimn.exe"
Wed 4 Aug 2004 4,639 A.SH. --- "C:\Program Files\Windows Media Player\mplayer2.exe"
Wed 15 Sep 2004 73,728 A.SH. --- "C:\Program Files\Windows Media Player\wmplayer.exe"
Sat 25 Aug 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 22 Jun 2008 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Sun 22 Jun 2008 265 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Mon 24 Jul 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Mon 24 Jul 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Mon 24 Jul 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
[b]Finished![/b]
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:23 PM, on 6/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: {a7f77c67-a7ac-3ef8-72a4-91b4e6207859} - {9587026e-4b19-4a27-8fe3-ca7a76c77f7a} - C:\WINDOWS\system32\gtqhiujj.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [4cda9673] rundll32.exe "C:\WINDOWS\system32\ephpttkk.dll",b
O4 - HKLM\..\Run: [BM4fe9a5ef] Rundll32.exe "C:\WINDOWS\system32\qtjsxldx.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Feimaco] C:\WINDOWS\?dobe\?ti2evxx.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone:
http://*.mcafee.com
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) -
http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) -
http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) -
http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL gtqhiujj.dll
O20 - Winlogon Notify: GoToAssist Express Customer - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: GoToAssist Express Customer - Unknown owner - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_service.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 10181 bytes
ANSWER: Hi Adam
Please download Malwarebytes' Anti-Malware to your desktop from here:
http://www.besttechie.net/tools/mbam-setup.exe
Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware
* then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Copy and paste that log here, along with a fresh HJT log.
Brian
---------- FOLLOW-UP ----------
QUESTION: Ok so it still shows the explorer errors box when I boot up but I move it away and it works fine but if you could help me get rid of it please. Here are the logs you asked for.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:46:27 PM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINDOWS\system32\dwwin.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: {a7f77c67-a7ac-3ef8-72a4-91b4e6207859} - {9587026e-4b19-4a27-8fe3-ca7a76c77f7a} - C:\WINDOWS\system32\gtqhiujj.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Feimaco] C:\WINDOWS\?dobe\?ti2evxx.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone:
http://*.mcafee.com
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) -
http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) -
http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL gtqhiujj.dll
O20 - Winlogon Notify: GoToAssist Express Customer - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_winlogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: GoToAssist Express Customer - Unknown owner - C:\Program Files\Citrix\GoToAssist Express Customer\80\g2ax_service.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 9584 bytes
Malwarebytes' Anti-Malware 1.18
Database version: 892
6:40:01 PM 6/25/2008
mbam-log-6-25-2008 (18-40-01).txt
Scan type: Full Scan (C:\|D:\|H:\|)
Objects scanned: 85932
Time elapsed: 36 minute(s), 58 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 10
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 9
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\system32\ephpttkk.dll (Trojan.Vundo) -> Unloaded module successfully.
Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\4cda9673 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BM4fe9a5ef (Trojan.Agent) -> Delete on reboot.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\WINDOWS\system32\49a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jdam (Trojan.Agent) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\ephpttkk.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\kkttphpe.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\rawwann.sys (Rootkit.Agent) -> Delete on reboot.
C:\QooBox\Quarantine\C\Program Files\Outerinfo\FF\components\FF.dll.vir (Adware.ClickSpring) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2\A0000006.dll (Adware.ClickSpring) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2\A0000007.exe (Adware.ClickSpring) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qtjsxldx.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\core.cache.dsk (Malware.Trace) -> Delete on reboot.
AnswerHi Adam
I will need to know what the error box reads in order for me to offer a fix. Open HJT and run a scan only and place a check mark in the box next to the following items, then click the Fix Checked button, making sure all other windows are closed:
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
Close HJT. From what I can see in your log, your installation of Google Desktop looks corrupt, or the uninstall of the program did not completely remove everything. If you can, find it in your Add/Remove Programs in the Control Panel and uninstall Google Desktop. If you have already uninstalled it, then we will need to remove some stray entries which could be causing your error box.
Brian