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Computer Security & Viruses/malware?
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Question
OK Brian, I tried to paste the HJ log here but could not? However I will tell you whats up & try to post log. Dell laptop,winxp home, was vary infested with Trojans,worms,spy& malware.ran avast found like 5789 issues(unreal)loaded SB s&d
scanned,found 259 issues. "fixed" all & re scanned, clean. ran avast 2 more times. on last scan came up clean. yet if I go on line with-in 5 minutes I'm hijacked & junk starts loading. So I'm AT a loss as to what & where this is located? This system I'm using is not the laptop. also keep getting "Bat two cannot load" well yes it can't SB s&d block it. but somewhere it's getting the script to load?
Hi Mark
Just copy and paste the log from the notepad that opens up into a reply here. It does sound very infected, but I will need the log to tell whether we are getting the nasties or not. If you like, you can send the log to me directly at numbersix6@yahoo.com.
Brian
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Answers by Expert:
Brian Benosky
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributor of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills
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