AboutBrian Benosky Expertise I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience I have over 25 years experience in using, building, and repairing computers. I have helped over a thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributer of General Computing answers in Yahoo! Questions.
Education/Credentials College Educated
Self-taught Computer Skills
Question Hello Brian,
I am currently experiencing issues regarding internet explorerer, opera, and
firefox
i know I have a virus with many symptoms. One in particular is that firefox
will not start. When I run Internet Explorer, after a certain amount of time, a
blank page will open in a small box on the upper left of my screen. Then my
page will turn into a popup that is usually something from advertyze .com or
more recently a fake registry tool. The virus has also deactivated my ability to
run opera and mozilla firefox. The only program I have been able to run to
connect without error is Safari. I also get notices saying that certain rundll
programs have been closed. On top of everything else I have Vista so the
smartfraudfixes and combofix will not work on my OS. I am completely at a
loss and I was hoping that you could offer me some advice. Thank you
Answer Hi Terrell
Yes, Smitfraudfix won't help you, but Combofix definitely works on Vista. I suggest you follow the Vista Cleaning Procedure listed here:
