| |
You are here: Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > Log Off virus
Expert: Lorry - 9/28/2008
Question
When I select a user using XP home edition, I may see my screen and then it immediately turns XP off and restarts the computer. I believe I got the problem from the intenet by doing the following.
I allowed access to my computer from a site the couldn't be verified. I recieved a security warning about bad files about things the could be on my computer and another message asking me if I wanted to be protected or run unprotected. I selected unprotected.
I can start the computer in safe mode but don't know how to correct the problem. I am using my wife's computer as my is not working.
Walter Pretzel is my real name.
Answer
Hi Walter,
Am assuming that you have an anti-virus program installed, if correct, start Windows in Safe Mode and run a virus scan. If wrong, try downloading AVG from:
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html
Put it on a floppy/CD and install on your computer. After running the scan, you may either do a search for the virus name or let me know and I'll do it for you.
Check out the following from Microsoft:
http://support.microsoft.com/kb/308041/#3
Hope this helps!
Lorry
Add to this Answer
Ask a Question
|
|
