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About Brian Benosky
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience
I have over 25 years experience in using, building, and repairing computers. I have helped over a thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributer of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills
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You are here: Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > clicky-hover.gif
Expert: Brian Benosky - 9/19/2008
Question
I was Instant Messeging a friend on Yahoo! Instant Messenger, when a download box appeared in Messenger asking if I wanted to accept or decline a file named clicky-hover.gif from my friend. I accepted, but when I opened the file, it was just a small purple magnifying glass surrounded by a white box.
The file attached shows the clicky-hover.gif file, and my IM window after the transfer. I am Wright and he is b in the IM window.
I have seen the magnifying glass picture before in Messenger, but I don't know what to do with the clicky-hover file. It's not from my friend, though the download box said it was. I looked it up on the internet but I still don't understand what it is and what to do with it.
Answer
Hi Nathaniel
*EDIT* - You asked this question in the Security and Virus category. This is a virus. If you want help to get rid of it, please follow the instructions.
Please download Malwarebytes' Anti-Malware to your desktop from here:
http://www.besttechie.net/tools/mbam-setup.exe
Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
o and Launch Malwarebytes' Anti-Malware
* then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
Also, please download TrendMicro HijackThis! from the following link:
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe
* Save HJTInstall.exe to your desktop.
* Doubleclick on the HJTInstall.exe icon on your desktop.
* By default it will install to C:\Program Files\Trend Micro\HijackThis.
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) here, along with the Malwarebytes' Anti-Malware log.
Brian
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