Expert: Doug Woodall - 10/2/2008

Question
QUESTION: Task Manager and Regedit is Disabled by Virus .ive tried 3-4 small softwares like RRT,diskheal,etc and some manual methods like Start -> Run -> gpedit.msc -> .. but none worked.pls help me enable this 2 options manually.Thank you

ANSWER: Hi Prawin,
What Virus do you have?
Be very careful on your typing. Make a Reg BU if possible before you try and change it.

Head over to PC Hells site for a page of help tips to help correct this problem.
It may resurface though on your next reboot. Some forms of Malware are really good at hiding.
Heres the site link,

http://www.pchell.com/support/taskmanagerdisabled.shtml

Hope this helps.
Let me know how it turns out.

---------- FOLLOW-UP ----------

QUESTION: Hello Mr.Woodall,
         I have 5-6 anti virus like NAV,Mcfee,Symantic,..
The 4-5 methods given in the PCshell support link have not worked unfortunately.
iv tried them but of no use.If atleast one of Task manager or Registry folder was working,then the methods would have worked but sadly im still stuck up.

Looks like only internet connection is the solution.

Good day!


Answer
Hello again Prawin,
How about dnloading and running the "Hijack This" program.
Save the log results and them submit it to a good help Forum.
I recommend MajorGeeks,com
You will have to register and post the log in the Malware section of the Forum.
They are really good people there and will help you.

Heres the link for the Hijack This program.

http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

Hers the link for MajorGeeks Help Forum.

http://forums.majorgeeks.com/index.php?

Hope this helps.