More Computer Security & Viruses Answers
Question Library
Ask a question about Computer Security & Viruses
Volunteer
Experts of the Month
Expert Login
Awards
About Us
Tell friends
Link to Us
Disclaimer
|
| |
|
|
| |
| | | |
About Brian Benosky
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience
I have over 25 years experience in using, building, and repairing computers. I have helped over a thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributer of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills
| | |
| |
You are here: Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > infection shown on spybot by ca av
Expert: Brian Benosky - 9/25/2008
Question
Hi
I just had this happen to me ,
it showed as 2 infections, win32adclicker.jo
c program files spybot search and destroy updates tea timer 161 zip tea timer exe.
computer associates av cleaned it once, then on the main interface showed 2 infections not cleaned both the same.
i ran spybot and nothing shown i ran lavasoft and 1 non critical item removed none other wise,.
this came up while i was scanning a photo , starting to, also had fire fox open no other windows, had just checked yahoo e mail and there was a letter i deleted did not open.
vista home premium amd 64 athlon x2 4600, 160 hd 160 hd 250 ext hd dr
sps&d, lavasoft, ca av, epson perfection v200 photo scan
thanks
i used my scanner last night and niothing showed up, i noticed that this item may come up as a false positive?
i do have a hjt log if you wish me add it in response?
should i uninstall s&d?
Answer
Hi Ben
You should not need to uninstall Spybot. Send me the HJT log in a follow up here. Then download Malwarebytes' Anti-Malware to your desktop from here:
http://www.besttechie.net/tools/mbam-setup.exe
Close down Spybot and CA for now.
Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
o and Launch Malwarebytes' Anti-Malware
* then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Copy that log here, along with a fresh HJT log.
Add to this Answer
Ask a Question
|
|
