You are here:

Computer Security & Viruses/in reference to SP3 installation problem

Advertisement

Expert: - 9/1/2008


Question
Hi Brian,

I solved the installation problem I was having with SP3.  When I downloaded SP3 I saved to desktop instead of running the file and then I installed SP3 in safe mode.

Best regards,
Steen

Answer
Hi Steen

Very good!  These updates are generic.  The problem is every computer is different.  Different programs, different hardware, etc.  Installations encounter machine-specific bumps in the road.  The solution is to find the path with the least bumps, which you did.  Again, if you need me for help in the future, find me here or directly at numbersix6@yahoo.com.  Best of luck.  Cheers!

Brian

Computer Security & Viruses

All Answers

Answers by Expert:

Ask Experts

Volunteer

Brian Benosky

Expertise

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

Education/Credentials
College Educated Self-taught Computer Skills

©2012 About.com, a part of The New York Times Company. All rights reserved.