Computer Security & Viruses/your computer is shutting down

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Expert: - 1/7/2009


Question
my computer got infected when i inserted a pen-drive.And from now on whenever i open command prompt it displays a messege."your computer is shutting down" with a countdown timer in it.what should i do??

Answer
Hello Sumit,

Please go to a separate computer then click on the link below to download a smart Trojan/Spyware scanner/removal program or rather utility known as Malwarebytes' Anti-Malware.

http://dw.com.com/redir?edId=3&siteId=4&oId=3000-8022_4-10804572&ontId=8022_4&sp...

-Save your download onto a CD-ROM and restart your computer in -Safe-Mode(Instructions in the link below)
http://support.microsoft.com/kb/315222
-Install the program. Ignore the update part and click on Quick Scan to start eradicating infections.
-Once infections are found, click on next on to eradicate.
-Restart computer when prompted and you are done.

Best of Luck.
Lenny.

Computer Security & Viruses

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Lenny

Expertise

NB:I do not accept PRIVATE QUESTIONS I can answer most questions based on Windows XP PRO infections.From the most common troubling issues related to eradicating sticky Worm infection(those that tend to become invisible in a client's computer). This is a form of correcting client's PC malfunction from my PC via communication through the internet. The following is a list of problems I can eradicate remotely(via remote Assistance made possible by Windows Live Messenger); -Virus and Spyware removal, Trojans, Browser hijackers and the like. NB:YOU BETTER NOT ASK ME A SIMILAR QUESTON THAT YOU HAVE ASKED SEVERAL EXPERTS ON THE BOARD/FORUM FOR I WON'T BE PREPARED TO ANSWER. MANY APOLOGIES. Again... I prefer to strictly respond to IT Security Questions in this department. I will not respond to repetitive questions I will not respond to SPAM questions e.g. email account password resets etcetera.

Experience

I have been in the IT industry for nearly a decade now.I have a dignified experience in working under the umbrella of Windows XP environment i.e. installation, maintenance and re-allocation in case an infection worm infections, Trojans, Spyware, Malware set in.

Education/Credentials
I have been troubleshooting and maintaining system based on the Windows XP Pro environment for about 10 years now.

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