Expert: Doug Woodall - 11/14/2009

Question
QUESTION: My flashdrive has been infected with viruses, which have been deleted. Many of my files have seemed to have disappeared. But when i run a virus check, those same files are listed among the files been examined, meaning they are still in the flashdrive but "invisible". How can i get them "pop out" again ?

ANSWER: Hello Cassie,
What AntiVirus are you using?
Its possible they have been put into a quarantine folder maybe?

Let me know.

---------- FOLLOW-UP ----------

QUESTION: I am using the McAfee antivirus system

Answer
Hello again Cassie,
If they are put into the quarantine folder by McAfee, they are probably unrecoverable.
McAfee has great free customer support online.
Heres the link.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Hope this helps.