Expert: Lorry - 11/11/2009

Question
First of all, thanks for the quick response to my previous question.
Secondly I would ike to ask if there are any free spyware removal programs that can effectively remove the spyware program alpha antivirus.  

Answer
Hi Jeremy,

Download Malwarebytes Anti-Malware 1.41 from the following site, once installed check for updates and then run a scan.

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

That should remove it, if not, using Internet Explorer, go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry