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You are here: Experts > Computing/Technology > Internet/Network Security > Computer Security & Viruses > virus
Expert: James Filmer - 11/1/2009
Question
Last year I spent $300 to clean-up my computer because of a virus. It has happened again, but different, full screen pop-ups; when I run my antivirus program it tells me I have a xxxtrojanxxx, and I cannot delete it. I was told to get a "really good" anti-virus program, and it should take care of the problem. Will it? Also, when I turn on my computer two boxes apprear; first, logon.exe.? and under that anouth instruction about going to start, and the rest I don't uderstand. Will a anti-virus take care of this?
Thank you - karen
Answer
Hi Karen,
In answer to your question "Will a anti-virus take care of this?", it might. But, first I need to know a few things:
What antivirus program did you have now that detected xxxtrojanxxx?
Is xxxtro...the exact name of the trojan/virus detected?
Do you have an antispyware program? (Spybot Search & Destroy, SuperAntispyware, Malwarebytes, a-squared, Windows Defender, Lavasoft Ad-Aware or Spy Sweeper for example.)
What's your system?
What Firewall are you using?
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