Expert: Lorry - 12/10/2009

Question
hello. My internet keeps redirecting me to google. Sometimes its google images and sometimes its a search result page saying "your search (long web address) did not match any documents"
The long web address is always different and it seems to correlate with whatever I am looking at. It mostly happens on facebook and myspace but other times as well like when I was looking at a spyware removal

Answer
Hi Joy,

The odds are that there malware on the computer but I would suggest for viruses also. Using Internet Explorer, go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

I would also suggest downloading Malwarebytes Anti-Malware  from:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Hope this helps!
Lorry