Computer Security & Viruses/CD-RW

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Expert: - 2/25/2009


Question
I have an E-Machine computer. The CD-RW will not work. There is no small hole to insert a bent paper-clip. It will not eject at all. There is a light that flashes sometimes on the front.Any ideas? Thanks!

Answer
Hi Jaye

Try clicking Start->Control Panel->Administrative Tools->Computer Management->Disk Management->Eject
If that does not work, open up your computer while it's off, and unplug the drive from the power source and the motherboard. Restart the computer to let Windows see there is no drive installed.  Now shut down.  Then plug the drive back in.  Turn on your computer, and WIndows will recognize the new hardware and install drivers for it.  It should open now.

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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