Computer Security & Viruses/cause of missing excel data

Advertisement


Question
Hi Keith,
We have an excel file that we frequently update.  Recently we opened it to find that it is BLANK.  It is as-if some just opened a new worksheet and saved-as.  I don't think my husband or I could have accidently done something so obvious as this.  The only thing that I did since the last excel save was run 'Ad-Aware' and Spybot back to back.  There were some item they found, but is it possibly that this somehow could have anything to w/ it?  I'm scared to run these programs now because I'm not sure what/who the real culprit is.
Thanks for your help.
Mai

Answer
That is very weird. I've never heard of this happening before. I've used spybot and adaware for years along with excel and have never had them do anything to excel files.
The only thing I know to do to try and recover the data is try to do system restore.
Have you tried it already?

Keith

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


Keith Davis

Expertise

Advice on how to avoid viruses and spyware. Suggestions on what software to run to avoid viruses and spyware. Identification of spyware, trojans, or virus infections. Overall system security.

Experience

As a PC tech, removing and identifying many viruses and trojans from customer's PCs.

Education/Credentials
4 classes short of a Networking degree.

©2012 About.com, a part of The New York Times Company. All rights reserved.