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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Brian was invaluable in helping me deal with a few malicious malware/trojans that made their way past my virus/spyware protection into my pc and which without his assistance in helping me to remove them would've certainly wreaked havoc and instead of being at ease right now I know I'd still be stressing. Very knowledgeable, patient and polite, in comparison to my experience with other supposed tech support types which seem to send you off on the wrong track and don't really care if they help or not. Excellent all around help, excellent followup througout. Thank you Brian. | ||
Answers by Expert:
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here:
http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm
I am also a Top Contributor of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated
Self-taught Computer Skills

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