Expert: Brian Benosky - 3/15/2009

Question
QUESTION: Brian, Yesterday evening we were using the PC when an Internet Alert message came with - click OK to scan viruses found on your PC - my son clicked OK and this was a BIG mistake. It all happened so fast and looked so real. In came A360 and basically froze everything on the PC. Panic ... well we used another Pc and found instructions you gave somebody on 13/2 on how to remove it running a Malwarebytes scan, preferably in Safe Mode. We downloaded the files onto a clean usb stick and used it on the contaminated notebook from file manager in safemode. We also did the HijackThis. We had to do it 2 times to really get rid of it and what I do not understand is why could Norton Anti Virus not help ? I don't see the point in using Norton if if all it says is System secure when it's actually contaminated. Which is the best scanning tool around ? This Malwarebytes scan, found 38 infected files 1st time around and 1 lonly one on the second time round and I always run a full scan once a week.

I would also be very interested in know what this virus actually does and how come the only thing that worked on the pc was file manager ... or was I just lucky in the bad luck ?

Anyhow I'd like to thank you very much for having such valuable information posted on-line, that really helps solve the problem instead of always being redirected.

ANSWER: Hi Carol

Thank you for the kind words.  A360 or Antivirus 360 is a rogue anti-spyware program that uses false scan results and aggressive advertising in order to promote itself.  Once started, the program will perform a scan, then will list a variety of legitimate or nonexistent files as infections that cannot be removed unless you first purchase the program.  If interested, you can read more about it here:
http://www.bleepingcomputer.com/malware-removal/remove-antivirus-360
Part of what A360 does it disable key programs that would help to detect and remove it, such as Norton or Task Manager.  The people who develop these things realize that Norton is the biggest security name and write code specifically to disable Norton.  Running a scan in Safe Mode is done because A360 doesn't completely load in Safe Mode and so it's easier to get rid of.  
I do not recommend Norton for several reasons; it's easily bypassed, it's a huge resource hog, and it is too deeply entwined with Windows.  So much so that you need to run a special removal tool to uninstall it completely.  Plus the fact that they charge a lot of money to keep the program up-to-date.
Malwarebytes is great for removing nasties, but in order to have it guard your computer constantly, you must pay for the full program.  Activating the full version unlocks realtime protection, scheduled scanning, and scheduled updating.  For a one time fee of $24.95US it is a bargain.
Personally, I use Avast 4 Home:
http://www.avast.com/eng/avast_4_home.html
It offers great protection for free.  It guards all my systems and I have not had anything slip past it.  Every month, I run a Malwarebytes scan, just to make sure, and it always comes up clean.
And to round out my homemade security suite, I use Comodo Firewall Pro (also free).  It is non-obtrusive and offers strong browsing security:
http://download.cnet.com/Comodo-Firewall-Pro/3000-10435_4-10750532.html
I just need to tell you that HijackThis is not a malware removal tool, but a tool for security experts in forums such as this, to determine what exactly is running on an infected computer.  If you accidently fix an entry that is essential to Windows, you will have yourself a non-working computer.  To that end, post me a HJT log and I will check it to see if any items remain from the infection.

Brian

---------- FOLLOW-UP ----------

QUESTION: Brian, Thank you for your great detailed answer. I will change virus proction software for sure. Here is a copy of the HJT log. Thank you for lettting me know if some bug still remains hidden.  Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:47:50, on 13/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\GEMEIN~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Programme\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Programme\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vsnpstd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Programme\Java\jre1.6.0_07\bin\jusched.exe
C:\Programme\ScanSoft\PaperPort\pptd40nt.exe
C:\Programme\Brother\ControlCenter2\brctrcen.exe
C:\Programme\QuickTime\qttask.exe
C:\Programme\iTunes\iTunesHelper.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\Samsung\EmoDio\SMSTray.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Programme\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Programme\TOSHIBA\TouchPad\TPTray.exe
C:\Programme\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Programme\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Programme\Microsoft ActiveSync\WCESCOMM.EXE
C:\Programme\iPod\bin\iPodService.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Programme\TOSHIBA\TOSHIBA Zoom-Dienstprogramm\SmoothView.exe
C:\Programme\TOSHIBA\Touch and Launch\PadExe.exe
C:\Programme\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programme\TOSHIBA\ConfigFree\CFSServ.exe
C:\Programme\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programme\Apoint2K\Apntex.exe
C:\Programme\Java\jre1.6.0_07\bin\jucheck.exe
C:\Programme\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Programme\Microsoft Office\Office10\WINWORD.EXE
C:\Programme\Internet Explorer\IEXPLORE.EXE
C:\Programme\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=66016
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.de/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66016
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66016
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66016
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66016
R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
O1 - Hosts: 68.178.151.28 delb.opt.fimserve.com # 728x90
O1 - Hosts: 68.178.151.28 desk.opt.fimserve.com # 160x600
O1 - Hosts: 68.178.151.28 demr.opt.fimserve.com # 300x250
O1 - Hosts: 72.167.163.234 www.google-analytics.com
O1 - Hosts: 72.167.163.234 ads1.msn.com
O1 - Hosts: 208.109.221.107 dehp.myspace.com
O1 - Hosts: 208.109.221.107 demr.myspace.com
O1 - Hosts: 208.109.221.107 desk.myspace.com
O1 - Hosts: 208.109.221.107 delb.myspace.com
O1 - Hosts: 208.109.221.107 delb2.myspace.com
O1 - Hosts: 208.109.221.107 debr.myspace.com
O1 - Hosts: 208.109.221.107 view.atdmt.com
O1 - Hosts: 208.109.221.107 rad.msn.com
O1 - Hosts: 208.109.233.197 themis.geocities.yahoo.com
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programme\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programme\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Programme\Gemeinsame Dateien\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\GEMEIN~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Programme\Gemeinsame Dateien\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programme\TechSmith\SnagIt 9\SnagItIEAddin.dll
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programme\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Programme\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Programme\Gemeinsame Dateien\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Programme\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Programme\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Programme\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SMSTray] C:\Programme\Samsung\EmoDio\SMSTray.exe
O4 - HKLM\..\Run: [PAC7302_Monitor] C:\WINDOWS\PixArt\PAC7302\Monitor.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [Tvs] C:\Programme\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TPNF] C:\Programme\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Programme\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SVPWUTIL] C:\Programme\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [SmoothView] C:\Programme\TOSHIBA\TOSHIBA Zoom-Dienstprogramm\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programme\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Programme\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CeEKEY] C:\Programme\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Programme\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Windows Services] shvhost.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programme\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Programme\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Programme\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [WhenUSave] "C:\Programme\Save\Save.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Programme\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Programme\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [18WheelsofSteelConvoy.exe] C:\DOWNLO~1\18WHEE~1.EXE /r
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Programme\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Programme\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Programme\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programme\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra button: eBay - {670C5F66-0866-4DD7-8A3F-1EDE62C2E8BB} - C:\Programme\Internet Explorer\Signup\ToshibaGotoEbay.exe (HKCU)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Inst
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: pushow89.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programme\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: lxcf_device -   - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\GEMEIN~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 15304 bytes

Regards, Carol



ANSWER: Hi Carol

Your log is showing several instances of malware currently running.  Please start HijackThis and click to run a Scan Only.  Place a check mark in the box next to each of the following entries, then close all open browser windows and click the Fix Checked button:

O1 - Hosts: 68.178.151.28 delb.opt.fimserve.com # 728x90
O1 - Hosts: 68.178.151.28 desk.opt.fimserve.com # 160x600
O1 - Hosts: 68.178.151.28 demr.opt.fimserve.com # 300x250
O1 - Hosts: 72.167.163.234 www.google-analytics.com
O1 - Hosts: 72.167.163.234 ads1.msn.com
O1 - Hosts: 208.109.221.107 dehp.myspace.com
O1 - Hosts: 208.109.221.107 demr.myspace.com
O1 - Hosts: 208.109.221.107 desk.myspace.com
O1 - Hosts: 208.109.221.107 delb.myspace.com
O1 - Hosts: 208.109.221.107 delb2.myspace.com
O1 - Hosts: 208.109.221.107 debr.myspace.com
O1 - Hosts: 208.109.221.107 view.atdmt.com
O1 - Hosts: 208.109.221.107 rad.msn.com
O1 - Hosts: 208.109.233.197 themis.geocities.yahoo.com
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
O4 - HKLM\..\Run: [Windows Services] shvhost.exe
O4 - HKCU\..\Run: [WhenUSave] "C:\Programme\Save\Save.exe"
O4 - HKCU\..\Run: [18WheelsofSteelConvoy.exe] C:\DOWNLO~1\18WHEE~1.EXE /r
O20 - AppInit_DLLs: pushow89.dll

After fixing, reboot the computer.  Download Spybot Search & Destroy from here:
http://www.spybotupdates.com/files/spybotsd162.exe
Install the program and follow the on screen instructions to run a scan and to delete any malware it finds.  After completion, view and save a report and post that to me along with a new HJT scan log.

Brian


---------- FOLLOW-UP ----------

QUESTION: Good Morning, Thank you for the update - what a surprise.
I deleted all the files you mentioned and installed and ran the scan spybot and had it delete the 15 entries it found.
Here is a copy of the hjt log - just freshly run. Thank you again for all this help and appreciate knowing if anything else is still around ... am I clean ?? Regards, carol

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:51, on 15/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\GEMEIN~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Programme\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Programme\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vsnpstd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Programme\Java\jre1.6.0_07\bin\jusched.exe
C:\Programme\ScanSoft\PaperPort\pptd40nt.exe
C:\Programme\Brother\ControlCenter2\brctrcen.exe
C:\Programme\QuickTime\qttask.exe
C:\Programme\iTunes\iTunesHelper.exe
C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe
C:\Programme\Samsung\EmoDio\SMSTray.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Programme\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Programme\TOSHIBA\TouchPad\TPTray.exe
C:\Programme\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Programme\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Programme\iPod\bin\iPodService.exe
C:\Programme\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\TPSBattM.exe
C:\Programme\TOSHIBA\TOSHIBA Zoom-Dienstprogramm\SmoothView.exe
C:\Programme\TOSHIBA\Touch and Launch\PadExe.exe
C:\Programme\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programme\TOSHIBA\ConfigFree\CFSServ.exe
C:\Programme\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\Apoint2K\Apntex.exe
C:\Programme\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\Programme\Java\jre1.6.0_07\bin\jucheck.exe
C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=66016
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.de/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66016
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66016
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66016
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66016
R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programme\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programme\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programme\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Programme\Gemeinsame Dateien\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\GEMEIN~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Programme\Gemeinsame Dateien\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Programme\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programme\TechSmith\SnagIt 9\SnagItIEAddin.dll
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programme\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Programme\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Programme\Gemeinsame Dateien\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Programme\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Programme\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Programme\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SMSTray] C:\Programme\Samsung\EmoDio\SMSTray.exe
O4 - HKLM\..\Run: [PAC7302_Monitor] C:\WINDOWS\PixArt\PAC7302\Monitor.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [Tvs] C:\Programme\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TPNF] C:\Programme\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Programme\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SVPWUTIL] C:\Programme\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [SmoothView] C:\Programme\TOSHIBA\TOSHIBA Zoom-Dienstprogramm\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programme\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Programme\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CeEKEY] C:\Programme\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Programme\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programme\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Programme\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Programme\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Programme\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Programme\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Programme\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Programme\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Programme\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Programme\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programme\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Programme\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Programme\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra button: eBay - {670C5F66-0866-4DD7-8A3F-1EDE62C2E8BB} - C:\Programme\Internet Explorer\Signup\ToshibaGotoEbay.exe (HKCU)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Inst
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programme\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: lxcf_device -   - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\GEMEIN~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 14732 bytes


Answer
Hi Carol

Yes, the log file is now clean of malware.  Only important item to fix is your Java needs to be updated.  It's important to update Java to plug security holes that malware can exploit.  Download the latest version from here:
http://www.java.com/en/download/index.jsp
If you have any further questions or problems, just let me know.  Cheers!

Brian