Expert: Brian Benosky - 3/6/2009

Question
My mouse is behaving badly. I have a wireless Logitech connected to a tablet laptop. Even when I unplug the wireless keyboard and mouse it still moves itself back to the Windows Start button. I am running Vista Business. I recently made the mistake of loading Limewire on to this work machine but removed it after a few days....is it possible I have a virus?

Answer
Hi Ashley

I don't think it's a virus, but it won't hurt to check.  Please follow my instructions below:

Restart the computer in Safe Mode by continuously tapping the F8 key on boot until a black screen with a menu appears.  Choose to Start Windows in Safe Mode with Networking.  Log on as usual.  

Please download Malwarebytes' Anti-Malware to your desktop from here:

http://www.besttechie.net/tools/mbam-setup.exe

Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
* then click Finish.
* If an update is found, it will download and install the latest version.
*Run a Full Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.  Save that log and reboot normally.

Download and install HijackThis:

http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

Make sure you close EVERY open window and ALL browser windows. The only thing that should be open is the HijackThis program.
Double-click on the file you just downloaded.
Click on the "Install" button.
Upon install, HijackThis should open for you.
Should it not open, go to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe
Choose 'Do a system scan and save a log file'.
Copy the text file which opens in Notepad and paste it in your follow-up, along with the Malwarebytes log.
* Do not fix any entries in HijackThis, as they may be harmless.

Also, please include the model of the Logitech mouse you have.  Thanks.

Brian