Computer Security & Viruses/Windows blue screen

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Question
QUESTION: I upgrades the video driver at the link you provided and it works fine. However this morning when I turned on my computer I got the blue screen again. Rebooted and it came up on the second attempt to start and is working fine. What now. Do you have a way to test the ram?

ANSWER: Hi Rodney

The best Windows Memory Diagnostic is Memtest86+, which is highly recommended by computer professionals to check ram of computers. It  needs to be burned to CD and run during system startup.  Instructions and download can be found here:
http://www.memtest.org/

Brian

---------- FOLLOW-UP ----------

QUESTION: Any chance of getting a little more detail as to what to do and a few less options as to which one am I suppose to download. I looked at this and was a little confused as to where to start. I am so sorry.

Answer
Hi Rodney

I will certainly try to make it easier for you.  Download the following two files:

http://www.memtest.org/download/2.11/memtest86+-2.11.iso.zip

http://download.softpedia.com/dl/528951c001a71d590ed5810681e1c285/49b9a08f/10002

Unzip the first file.  This will be an .iso file, which is simply an image of a CD.

Install the second downloaded file.  This is a program called ImgBurn, which will burn the image from the .iso file to a CD.

Open ImgBurn after install.  Click the first icon: Write image file to disc.  On the next screen, under Source, click the first folder icon.  Then browse to where the unzipped .iso file is, select it, then simply click the Image -> CD icon to burn the file to a blank CD.

After the CD is done, reboot the computer, boot to the CD, and Memtest will begin.

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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