Expert: Lorry - 3/27/2009

Question
Hi,

I am receiving the following errors when I start my PC

Msg: Extended Fatal Error - 10092
Destination: C:\Program Files\Indiagames God\GPlayer.Exe

Error Loading c:\windows\system32\papukavo.dll
msg:the specified module could not be found

Error Loading c:\windows\system32\vigodite.dll
msg:the specified module could not be found

Another thing that happens is when I right Click on any icon on the desktop
the computer gets hanged and I need to restart the PC

I also suspect virus in my PC

Kindly help me solve the problem.


Answer
Hi Ritika,

Regarding the Extended Fatal Error - 10092, what that means is:

WSAVERNOTSUPPORTED(10092)
WINSOCK.DLL version out of range.
The current Windows Sockets implementation does not support the Windows Sockets specification version requested by the application. Check that no old Windows Sockets DLL files are being accessed.

I would suggest running the scan available from:

http://www.registryrinse.com/repair-winsock-errors.html

After that, using Internet Explorer, go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

I would also suggest downloading Malwarebytes Anti-Malware 1.35 from:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Check for updates first, then run a scan.

Hope this helps!
Lorry