Question QUESTION: My wife may have accidentally had a pop up prompting her to run a scan for virus and clicked on it and now we constantly have a box popping up telling us we need to scan for virus and there is also now a shortcut for personal antivirus on our desktop. I want to completely remove it and dont even see it anywhere in our list of programs. We have vista and have mcaffe internet security and just a couple days ago I installed adaware free version which I have used in past with no problems and it has free realtime protection as well. Its strange that we suddenly have this pop up just a couple days after installing adaware. I am reluctant to do any online banking or anything until I know the pc is clean. Will adaware or mcaffee completely remove it? Why does it not show up in the remove programs folder?
ANSWER: Hi james,
What is the name and version of the scan-for-virus application in the pop-up or the shortcut on the desktop? You can right-click the shortcut and click Properties if necessary.
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QUESTION: It is called personal antivirus and the shortcut says pav.exe
Answer The following is some serious discussion about your problem:
Viruses, Spam, hacking, Rootkits, Trojans, Keyloggers, all other forms of Malware, Internet access problems, slow systems, application and system instability, network abuse, Firewalls, layered security configurations, system maintenance support and general troubleshooting.