Expert: Lorry - 6/3/2009

Question
My mouse seems to move when no one is touching it and then when i am supposedly in control of it, it tends to end up where i am not trying to be.  Please help.

Answer
Hi Ann,

To check for viruses, using Internet Explorer go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

The mouse might have to be cleaned, check out the following:

http://www.ehow.com/how_3665_clean-mouse-computer.html

http://www.ehow.com/how_4599272_quickly-clean-computer-mouse.html

Hope this helps!
Lorry