Expert: James Filmer - 6/13/2009

Question
suddenly here is what i get when i try to open firefox, which i have been using for a year with no trouble:









PROXY SERVER REFUSED CONNECTION

firefox is configured to use a proxy server that is refusing connections.



the browser is configured to use a proxy server, but the proxy refused a connection.



    - is the browser's proxy configuration correct? check the settings and try again.

    - does the proxy service allow connections from this network?

    - still having trouble? consult your network administrator or internet provider.


Answer
Dear ian,

One of the following threads should provide the fix for the problem.

http://forums.mozillazine.org/viewtopic.php?f=38&t=897185&start=0&st=0&sk=t&sd=a

(Note: Even if you're using another Firewall, it could still be blocking the connection, especially if you've updated Firefox lately.

https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&forumId=1&comments_parentId=97690

http://www.fixya.com/support/t1308742-proxy_server_refused_connection

If not, please provide more info: Your Firefox version, what proxy addon or server you're using (if any), your Firewall, and did the problem start after a Fx upgrade.

I might check also the Standard Diagnostic steps, especially since it was working without problems for so long and then just stopped working right: http://kb.mozillazine.org/Standard_diagnostic_-_Firefox