Computer Security & Viruses/Plus sign virus problem
Expert: Lorry - 7/12/2009
QuestionDear sir/madam, when ever i click on the address bar or open the note pad my computer start inserting (pl+us) plus sign as shown in the bracket. this problem occurs as soon as i click ma cursor for writing or inserting text.
Please help...... thank you
AnswerHi Ajit,
Using Internet Explorer, go to:
http://security.symantec.com/sscv6/WelcomePage.asp
Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.
Write down exactly anything it finds, then go to:
http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
I would also suggest downloading Malwarebytes Anti-Malware 1.37 from:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Hope this helps!
Lorry