AboutLorry Expertise I can answer most questions regarding viruses/Trojans and help to remove them.
Experience This happens to be of interest to me as it boggles my mind that people have nothing better to do than to write a virus. Wish these people, the ones who write viruses would put the knowledge to good use instead. My job as a local tech involves removing viruses and/or spyware.
Question Hi,
It will be great if you can help. I downloaded a pdf converter from the internet yesterday and my computer was running very well until a couple of hours later I ran a whole computer scan with AVG free and found Trojan Rootkit-agent.DX on my computer. The files were removed but a window keeps popping up saying there is something wrong with services.exe. If i ignore the message, a few minutes later there will be another message saying services.exe cannot run properly and the computer is going to restart in 1 minute, and begin counting down.
I've tried to stop services.exe to run but I couldn't. I am hoping I don't have to format my computer for it. Please help.
Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.
Write down exactly anything it finds, then go to: http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
I would also suggest downloading Malwarebytes Anti-Malware 1.37 from:
