Expert: James Filmer - 8/16/2009

Question
When I receive Page Can Not Be Displayed when I try to access microsoft.com, avg.com or any site that is virus protection. I can browse all other sites. How can I fix this problem? Thank you.

Answer
Dear Cindy,

What browser are you using? Have you made any changes to the browser? The first 3 links address Internet Explorer, the last one Firefox. If you're using another browser please let me know.

http://www.bleepingcomputer.com/forums/topic41067.html

http://www.tomshardware.com/forum/97819-45-access-secure-websites

http://support.microsoft.com/kb/308260/en-us

If it's a Firefox problem see: http://support.mozilla.com/en-US/kb/Firefox+cannot+connect+securely+because+the+...

If none of the following information resolves your issue, please provide the following info.

Did the problem just start happening for no apparent reason or are you new to your computer or computers in general?

What system are you on?
Do you use a proxy server?

What anti-virus and Firewall applications are you using, and have you made any configuration changes?

Have you added or removed any new programs or made any changes to your system or connection?