Computer Security & Viruses/antivirus

Advertisement

Expert: - 8/31/2009


Question
Hello, again,
I asked a question earlier today about

trying to eleminate the Personal

Antivirus from my computer...You

suggested a couple of sites. I

downloaded free software which

detected my spyware/viruses.. Is there

a FREE program that will eliminate

them??? Or do I have to purchase a

program in order to do this?
Thank you for your assistance.
Wayne Hartman

Answer

Enrgy21
Hi Wayne!

Free for personal use on one PC, the free edition is supposed to detect AND remove it.

It didn't? Did you run a complete system scan? Did you run it twice? I've given this advice before and it worked for others.

I'd recommend Spyware Doctor, but to get the free edition you must download the Google Pack, something you might not want to do.

You can also manually remove it: http://www.2-spyware.com/remove-personal-antivirus.html
If you need assistance with the manual instructions, just let me know.

And, some have reported removing it Combofix: with http://www.bleepingcomputer.com/combofix/how-to-use-combofix

I'm also wondering what anti-virus and Firewall programs you're using. If you'd like, please let me know. It's possible Malwarebytes wasn't allowed full access to all the necessary system files.

James Filmer

Expertise

Viruses, Spam, hacking, Rootkits, Trojans, Keyloggers, all other forms of Malware, Internet access problems, slow systems, application and system instability, network abuse, Firewalls, layered security configurations, system maintenance support and general troubleshooting.

Experience

Administrator: Enrgy21.com

Organizations
http://www.linkedin.com/in/enrgy21

Publications
http://forums.mozillazine.org http://episteme.arstechnica.com http://news.cnet.com/security-bites-podcast http://www.linkedin.com/in/enrgy21 http://enrgy21.com

Education/Credentials
Available upon request

©2012 About.com, a part of The New York Times Company. All rights reserved.