Computer Security & Viruses/kill a virus
Expert: Keith Davis - 1/2/2010
Questioni need to know how to run a virus kill because after i hit run their window(secruity tool) over rides and wont let me proceed
AnswerI just had an encounter myself with security tool. My son got it on his computer. It is very stubborn. Using another computer download Malwarebytes. It is free. Here is the link:
http://www.malwarebytes.org/mbam.php
Download and save the setup program to an external storage device like a thumbdrive or keychain drive, external USB hard drive or even a CD.
Start the infected machine is "safe mode" by pressing F8 continuously immediately after turning the machine on. Use the arrow keys to highlight "safe mode" on the screen and press enter. The machine should boot into safe mode (it will say safe mode on the edge of the screen). Use the external drive to move the malwarebytes setup program to your desktop and double-click to install. After installation run a scan with malwarebytes. If you have the same security tool infection my son had malwarebytes will find and remove the infected files and registry keys.
Let me know if I can help further.
Keith