Computer Security & Viruses/Trojan.Agent.H Revisited

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Question
Hi Brian, Sorry, I think something went wrong, so I'm posting my ComboFix log as a new question. Here it is:

ComboFix 10-11-01.05 - user 02/11/2010   8:38.3.2 - x86
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.1.1033.18.2002.820 [GMT 0:00]
Running from: c:\users\user\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec Endpoint Protection *disabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\64dlls.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\intel64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\Kernel32.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\localsys64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\ntos.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\oembios.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\sdra64.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\sdra73.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\swin32.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\twex.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\twext.exe
c:\documents and settings\ReleaseEngineer.MACROVISION\Application Data\wsnpoema.exe

.
(((((((((((((((((((((((((   Files Created from 2010-10-02 to 2010-11-02  )))))))))))))))))))))))))))))))
.

2010-11-02 08:49 . 2010-11-02 08:49   --------   d-----w-   c:\users\user\AppData\Local\temp
2010-11-02 08:49 . 2010-11-02 08:49   --------   d-----w-   c:\users\Public\AppData\Local\temp
2010-11-02 08:49 . 2010-11-02 08:49   --------   d-----w-   c:\users\Guest\AppData\Local\temp
2010-11-02 08:49 . 2010-11-02 08:49   --------   d-----w-   c:\users\Default\AppData\Local\temp
2010-11-02 08:49 . 2010-11-02 08:49   --------   d-----w-   c:\users\Administrator\AppData\Local\temp
2010-11-02 07:32 . 2010-10-07 23:21   6146896   ----a-w-   c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{BE68F21C-8742-476C-A879-CC5B813C3C82}\mpengine.dll
2010-10-28 13:04 . 2010-10-28 13:04   --------   d-----w-   c:\program files\Sophos
2010-10-28 08:27 . 2010-10-28 08:29   --------   d-----w-   c:\users\Administrator.user-PC
2010-10-28 07:17 . 2010-08-26 16:34   1696256   ----a-w-   c:\windows\system32\gameux.dll
2010-10-28 07:17 . 2010-08-26 16:33   28672   ----a-w-   c:\windows\system32\Apphlpdm.dll
2010-10-28 07:17 . 2010-08-26 14:23   4240384   ----a-w-   c:\windows\system32\GameUXLegacyGDFs.dll
2010-10-22 08:14 . 2010-10-22 08:14   159744   ----a-r-   c:\users\user\AppData\Roaming\Microsoft\Installer\{4B200398-CA2D-4F67-8D00-C618F04020A7}\oMetronome_WAV.exe
2010-10-22 08:14 . 2010-10-22 08:14   --------   d-----w-   c:\program files\Open Metronome
2010-10-22 08:02 . 2010-10-22 08:02   --------   d-----w-   c:\program files\NCH Swift Sound
2010-10-16 15:18 . 2010-10-16 15:19   --------   d-----w-   c:\users\user\AppData\Roaming\Dropbox
2010-10-13 08:11 . 2010-09-13 13:56   168960   ----a-w-   c:\program files\Windows Media Player\wmplayer.exe
2010-10-13 08:11 . 2010-09-13 13:56   8147456   ----a-w-   c:\windows\system32\wmploc.DLL
2010-10-13 08:10 . 2010-09-06 16:20   125952   ----a-w-   c:\windows\system32\srvsvc.dll
2010-10-13 08:10 . 2010-09-06 16:19   17920   ----a-w-   c:\windows\system32\netevent.dll
2010-10-13 08:10 . 2010-09-06 13:45   304128   ----a-w-   c:\windows\system32\drivers\srv.sys
2010-10-13 08:10 . 2010-09-06 13:45   145408   ----a-w-   c:\windows\system32\drivers\srv2.sys
2010-10-13 08:10 . 2010-09-06 13:45   102400   ----a-w-   c:\windows\system32\drivers\srvnet.sys
2010-10-13 08:08 . 2010-08-31 13:27   2038272   ----a-w-   c:\windows\system32\win32k.sys
2010-10-13 08:08 . 2010-05-04 19:13   231424   ----a-w-   c:\windows\system32\msshsq.dll
2010-10-13 08:08 . 2010-08-20 16:05   867328   ----a-w-   c:\windows\system32\wmpmde.dll
2010-10-13 08:08 . 2010-08-31 15:44   531968   ----a-w-   c:\windows\system32\comctl32.dll
2010-10-05 16:54 . 2010-10-05 16:54   --------   d-----w-   c:\users\Guest\AppData\Roaming\HPAppData
2010-10-03 22:43 . 2010-10-03 22:43   59240   ----a-w-   c:\windows\system32\drivers\RapportKELL.sys

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-19 10:41 . 2009-10-02 21:19   222080   ------w-   c:\windows\system32\MpSigStub.exe
2010-09-17 07:52 . 2010-09-17 07:52   405504   ----a-r-   c:\users\user\AppData\Roaming\Microsoft\Installer\{0003C1E0-E0E7-49BB-A0F6-4AE6D2B09202}\ARPPRODUCTICON.exe
2010-09-16 13:05 . 2010-09-16 13:09   29472   ----a-w-   c:\windows\system32\drivers\btwl2cap.sys
2010-09-16 13:05 . 2010-09-16 13:09   108072   ----a-w-   c:\windows\system32\drivers\btwavdt.sys
2010-09-16 13:05 . 2010-09-16 13:09   86056   ----a-w-   c:\windows\system32\drivers\btwaudio.sys
2010-09-16 13:05 . 2010-09-16 13:09   18344   ----a-w-   c:\windows\system32\drivers\btwrchid.sys
2010-09-11 07:54 . 2010-09-11 07:54   388096   ----a-r-   c:\users\user\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-09-10 22:32 . 2009-12-15 13:58   167936   ----a-w-   c:\windows\system32\drivers\wpshelper.sys
2010-09-10 12:18 . 2009-02-03 08:05   0   ----a-w-   c:\users\user\AppData\Local\WavXMapDrive.bat
2010-08-26 16:33 . 2010-10-28 07:17   173056   ----a-w-   c:\windows\apppatch\AcXtrnal.dll
2010-08-26 16:33 . 2010-10-28 07:17   2159616   ----a-w-   c:\windows\apppatch\AcGenral.dll
2010-08-26 16:33 . 2010-10-28 07:17   458752   ----a-w-   c:\windows\apppatch\AcSpecfc.dll
2010-08-26 16:33 . 2010-10-28 07:17   542720   ----a-w-   c:\windows\apppatch\AcLayers.dll
2010-08-17 14:11 . 2010-09-15 15:43   128000   ----a-w-   c:\windows\system32\spoolsv.exe
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19   94208   ----a-w-   c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.13.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19   94208   ----a-w-   c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.13.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19   94208   ----a-w-   c:\users\user\AppData\Roaming\Dropbox\bin\DropboxExt.13.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{022F2F51-CDDA-4873-8A29-72C66C808A3F}"
[HKEY_CLASSES_ROOT\CLSID\{022F2F51-CDDA-4873-8A29-72C66C808A3F}]
2009-11-08 09:55   297808   ----a-w-   c:\windows\System32\mscoree.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{661963C1-99A1-44e7-A671-1CF3768AE9D4}"
[HKEY_CLASSES_ROOT\CLSID\{661963C1-99A1-44e7-A671-1CF3768AE9D4}]
2009-11-08 09:55   297808   ----a-w-   c:\windows\System32\mscoree.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-03-01 39408]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"Google Update"="c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe" [2009-11-02 135664]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-09-02 25623336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-02-17 278528]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-13 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-13 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-13 145944]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-11-02 657920]
"DCPstrApp"="c:\program files\Dell\Dell ControlPoint\Security Manager\SecurityDeviceInfoSetRegistryString.exe" [2008-08-04 6656]
"DellConnectionManager"="c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" [2009-12-22 1845248]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-07-17 442467]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-08 115560]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-29 202256]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-06-09 49208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-8-11 795936]
Dell ControlPoint System Manager.lnk - c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe [2008-8-1 1180952]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages   REG_MULTI_SZ      msv1_0 wvauth

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-09-23 133104]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-09-16 29472]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2009-07-14 23888]
R3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\911C.tmp [x]
R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-08-07 3662848]
R3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2010-10-03 59240]
S1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-02-28 390528]
S1 RapportCerberus_19917;RapportCerberus_19917;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys [2010-10-03 34792]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2010-10-03 169320]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_2311653e\aestsrv.exe [2008-07-17 77824]
S2 alssvc;Ambient Light Sensor;c:\program files\Dell\Ambient Light Sensor\AlsSvc.exe [2008-06-03 382232]
S2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [2010-05-10 1803584]
S2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [2009-10-23 110592]
S2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [2009-08-06 277792]
S2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [2008-08-01 455960]
S2 HssWd;Hotspot Shield Monitoring Service;c:\program files\Hotspot Shield\bin\hsswd.exe [2010-06-16 322608]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2010-10-03 767208]
S2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [2009-12-22 77312]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [2010-05-10 540288]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2009-10-27 274984]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-31 102448]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-08-13 112128]
S3 NETwNv32;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETwNv32.sys [2010-07-14 6680064]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork   REG_MULTI_SZ      PLA DPS BFE mpssvc
bthsvcs   REG_MULTI_SZ      BthServ
WindowsMobile   REG_MULTI_SZ      wcescomm rapimgr
LocalServiceRestricted   REG_MULTI_SZ      WcesComm RapiMgr
LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
HPService   REG_MULTI_SZ      HPSLPSVC
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-11-02 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-02-05 04:56]

2010-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-23 05:00]

2010-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-23 05:00]

2010-10-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-674015678-3032219402-3789288886-1000Core.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-15 02:18]

2010-11-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-674015678-3032219402-3789288886-1000UA.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-15 02:18]

2010-11-02 c:\windows\Tasks\User_Feed_Synchronization-{EA8E3124-3145-41B0-9F93-CA4433C44235}.job
- c:\windows\system32\msfeedssync.exe [2010-10-13 04:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/ig?hl=en
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: {45195A3C-461C-4374-9EC6-AF79348F0480} = 10.7.40.1
DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} - hxxp://xserv.dell.com/DellDriverScanner/DellSystem.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-02 08:49
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...  

scanning hidden autostart entries ...

scanning hidden files ...  


c:\windows\TEMP\TMP0000005212BDF37C4F8658DC 524288 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\911C.tmp"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(724)
c:\windows\system32\wvauth.dll
c:\windows\system32\biolsp.dll
.
Completion time: 2010-11-02  08:52:38
ComboFix-quarantined-files.txt  2010-11-02 08:52
ComboFix2.txt  2010-10-26 08:00
ComboFix3.txt  2010-09-12 08:23

Pre-Run: 104,967,827,456 bytes free
Post-Run: 105,016,217,600 bytes free

- - End Of File - - 9C5B09095FFD57E1BFF1D6C2912F82A6
Many thanks, sorry for any confusion.
Brian

Answer
Hi Brian

The previous logs came through fine, so I will repost my last answer, as it appears you did not receive it.  Sometimes AllExperts screws up their notification emails.


Hi Brian

The log came through fine.  You should now clean out the junk files.  Download CCleaner from here:

http://www.piriform.com/ccleaner/download/slim

Install and run the program.  Click on the Analyze button and you'll get a summary of what can be cleaned.  Then click Run Cleaner to delete those files safely.  After cleaning, let me know how the computer is running.

Brian

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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