Computer Security & Viruses/antivirus software
Expert: Keith Davis - 2/3/2010
QuestionI have a virus that has disabled my AVG software and told me it has expired. It will not let me on the internet. I get popups saying buy this antivirus software and telling me if i want to block a worm that it has detected.I have installed thru safemode Malewarebytes but when I run it it has detected 5 trogans and one is vendor trogan.fake/registryvalue/hkey-current.user\software. when I tried to delect selected it says out of memory control7.what can I do?
AnswerI do not understand "control7"? It is an Information security step in a procedure, but I don't know how it applies to malware.
Have you updated malwarebytes. It sounds like you have one of the many fake virus alert trojans. Malwarebytes has detected and removed them every time for me.
In the end, sometimes, especially with tough trojans that almost take over a system, drastic measures may need to be taken.
For now find out everything you can about the registry key you listed and the name of the program itself. Get back with me with the details.