Computer Security & Viruses/Spiderman 3 XXXX

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Question
I am using Windows Vista Home Premium on a home computer. In my Programs and Files I noticed a Spiderman 3 XXXX. I do not recall downloading or installing this program. When I try to uninstall it I receive a message saying: "You do not have sufficient access to uninstall Spiderman 3 XXXX. Please contact your system administrator." Is this a virus? How do I uninstall it?

Answer
Hi Gib

I believe that Spiderman 3 XXXX is a screensaver.  You can try searching your computer for the program's uninstall file.  Once found, right-click it and select "Run As Administrator".  If unsuccessful, there is a free program which can uninstall just about anything.  It's called Revo Uninstaller and can be found here:

http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html

Hope that helps.

Brian  

Computer Security & Viruses

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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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