Expert: Lorry - 5/17/2010

Question
Hi Lorry
when i plug in my memory stick, AVG pops up the message the message "virus identified worm/generic.beke" is it some trojan horse virus?  it's named mbc.exe in my memory stick and AVG says it's moved to virus vault.  how do i make sure the memory stick is clean?  
sometimes avg detect virus in the folder Appdata in my harddrive and i wonder if i should go to the path it provided and delete the virus or simply leave it in the virus vault?

Answer
Hi Milky,

Using Internet Explorer, go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click on Continue to Symantec Security Check. Under Virus Detection, click Start, accept the End-User Agreement. It will ask you a few times to permission to install Active X Controls, answer yes. Once you see that the program is actually scanning, leave the computer alone until the scan is finished.

Once the scan is done, write down exactly anything it finds, then go to:

http://www.symantec.com/search/  

and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

I would also suggest downloading Malwarebytes Anti-Malware  from:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag...

Check for updates after downloading Malwarebytes before running a scan.

To check for viruses and/or maleware on a specific drive and/or memory stick you could download and install the Norton Security Scan from:

http://security.symantec.com/sscv6/WelcomePage.asp

Once installed, click Scan Now, then click Custom and choose the drive.

Hope this helps!
Lorry