Expert: Lorry - 8/15/2010

Question
Hi im running windos xp servce pack 2, recently my pc is playng up when searching on google many websites are redirecting. sometimes they say error, some get redirected to adwords.com jst random sites ive ran adaware and avf antivirus bt stll has problems hope you can help Thanks

Answer
Hi Rash,

The first thing I would suggest is download SP3 from the Windows Update site. After installing that, download Malwarebytes Anti-Malware 1.46 from:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Check for updates before running a scan.

If that doesn't stop the problem, using Internet Explorer, go to:

http://security.symantec.com/sscv6/WelcomePage.asp

Click "Continue to Symantec Security Check", in the next window click No when asked if you want to close this window, that will bring you to a window where you should click Virus Detection.

Write down exactly anything it finds, then go to: http://www.symantec.com/search/  and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

Hope this helps!
Lorry