Computer Security & Viruses/Thermal Event

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Expert: - 10/19/2011


Question
Dell Dimension 3000 running XP. Received message of some type of Thermal Event when starting up computer. Any thoughts? Thank you!

Answer
Hi Jaye

Dell has a history of problems with the their motherboards and the Thermal Event warning.  But before blaming Dell entirely, let's see if a simple clean up will fix things.  Open your computer case as described here:
http://www.yourcommissary.com/1dirtycpu2.html
Take a can of compressed air and clean the components and vents according to instructions here:
http://www.yourcommissary.com/1dirtycpu.html
Dust buildup is the biggest cause of computer overheating, so hopefully this will stop the thermal warnings.  If not, either the CPU fan is not cooling the CPU properly, or there is a motherboard problem.  Let me know how you make out.

Brian
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Brian Benosky

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

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I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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