Expert: Carolyn Meinel - 11/29/2011

Question
Hi. I just got rid of a horrible virus called "XP Internet Security 2012" for the second time. Well, I followed some online instructions that helped to remove the virus, using "MalwareBytes," and "SuperAntiSpyware."

Now, something is still on the computer, because there are some weird looking programs showing up on my task manager, all beginning with B53VUW. I have no idea what that is. Additionally, when it randomly pops up, it slows down the performance of my computer. A few weeks ago, I also removed "System Restore/Data Recovery" from my computer as well.

I have attached an actual photo of my task manager, and the weird programs that continuously appear. I hope you can view it. You will see b53vuw, and some other ones that look just like it with random characters.
http://www.flickr.com/photos/62474130@N03/6423337697/sizes/l/in/photostream/

Do you know what this is, and how can I get it off?

Answer
Sorry for the delay in responding to your question.

If you still are having problems,or new problems are cropping up, your best bet is to start using one of the Internet Security suites that you pay for. Because they get money from their customers, they can afford to hire brilliant researchers to find and destroy whatever attacks your computer. Also, if you are using Internet Explorer, quit using it! Instead, try either Chrome, free from https://www.google.com/chrome/, or Firefox, free from http://www.mozilla.org/.

If you decide to take your computer to a repair shop, they will "nuke" it. This consists of erasing the entire hard drive and reinstalling the factory settings. If you are short on money, and want to learn how to nuke your own computer's hard drive, let me know and I'll give you instructions.