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Computer Security & Viruses/Internet only slow on one computer HELP!
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Question
Hello, recently i have purchased a new computer and it is fantastic for gaming and what not.
But after a couple of hours since i first started using it my internet suddenly slowed down a lot and when i played games it takes a long time to connect to Multiplayer servers.
There is a work office opposite my house which i thought was causing this but i cant be because i realised that i have another laptop in my house which the internet on it is fine and plus my internet is private.
I have tried so many solutions such as rebooting computer to factory settings, used regin out, cleaned registry, downloaded antivirus and ran a scan(didn't find any infected files or programs), defragmented computer and loads more.
What can i do! please help.
Thanks
Hello James,
Lets do this one step at a time, buddy.
Otherwise it won't work my good friend.
Ok, I kindly request you to follow the link below, click on it, run, install, and send me the report in private mode. This would help me diagnose the fever your PC suffers from.
LOOK IN MY PC
Come back to me in PRIVATE MODE if necessary.
Kind Regards,
Lenny.
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Answers by Expert:
Lenny
Expertise
NB:I do not accept PRIVATE QUESTIONS I can answer most questions based on Windows XP PRO infections.From the most common troubling issues related to eradicating sticky Worm infection(those that tend to become invisible in a client's computer). This is a form of correcting client's PC malfunction from my PC via communication through the internet. The following is a list of problems I can eradicate remotely(via remote Assistance made possible by Windows Live Messenger); -Virus and Spyware removal, Trojans, Browser hijackers and the like. NB:YOU BETTER NOT ASK ME A SIMILAR QUESTON THAT YOU HAVE ASKED SEVERAL EXPERTS ON THE BOARD/FORUM FOR I WON'T BE PREPARED TO ANSWER. MANY APOLOGIES. Again... I prefer to strictly respond to IT Security Questions in this department. I will not respond to repetitive questions I will not respond to SPAM questions e.g. email account password resets etcetera.
Experience
I have been in the IT industry for nearly a decade now.I have a dignified experience in working under the umbrella of Windows XP environment i.e. installation, maintenance and re-allocation in case an infection worm infections, Trojans, Spyware, Malware set in.
Education/Credentials
I have been troubleshooting and maintaining system based on the Windows XP Pro environment for about 10 years now.
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