Expert: James Filmer - 3/19/2011

Question
Hello,
My internet all of a sudden has been running very slow, esp. when there are pics or videos that have to load. Also my Windows Media Player has started buffering extremly slow as well. I have updated and ran Malewarebytes and it didn't find anything. Maybe I accidently set something wrong?...idk. I also use Firefox. But any suggestions would be greatly appreciated. Thanks

Answer
rod,

Would love to give you the answer -  like fix it right away. But, there's much I don't know about your system. Instead of asking a bunch of questions (smile), I think it would be easier if you pick one (or more) of the following posts. It could be an easy fix. I hope so.

http://forums.mozillazine.org/viewtopic.php?f=38&t=2081189

http://www.aboutonlinetips.com/firefox-troubleshooting-tips-and-addons/

http://support.mozilla.com/en-US/questions/676180

http://www.brighthub.com/computing/windows-platform/articles/15296.aspx

http://www.pregamelobby.com/hardware-tips-tweaks/4939-windows-media-player-11-ru...

And, if you do a search using the words  "Firefox running slow", you find several more excellent posts (or Windows Media Player).

Can you identify any changes you've made recently to your system?  

Do you have the latest Windows critical security updates and anti-virus and Firewall updates. Are you using a security suite like Norton or McAfee? These are some of the basic things I'll need to know if you still can't resolve the issue via the links provided.