Computer Security & Viruses/How to remove

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QUESTION: Please tell me how I can remove the "Win 7 anti-virus2011" Virus and re-activate my built in
wireless card?

My PC (Samsung R522 model laptop)
was attacked by the "Win 7 anti-virus
2011" virus and I need to remove it. My
wifi card (built-in) can no longer scan/detect new
connections since it was attacked by this
virus.

1) What is the best way to remove the
virus in its entirety (and all its files)? i.e. Free downloadable software. The virus automatically disabled my anti-virus and hijacked many other programs.

2) What do I need to do to get my wifi
working again?  i.e. Download a special
wifi program, troubleshooting options? It was able to scan all wireless internet connections before it was attacked by this virus along with other programs, especially web browsers. As of now, I can no longer connect to the internet on my PC.

Your assistance will be greatly appreciated.

ANSWER: Hi JC

Please follow the instructions on the following page:

http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-201

The site has links to the free software you will need to remove this pest.  Your wireless connection should be restored after removing the virus.  If it does not return, just let me know and we will troubleshoot.  

Brian

---------- FOLLOW-UP ----------

QUESTION: Thank you very much for your assistance. Much appreciation. I've managed to get rid of the virus. The only thing that my wifi still won't work...I think the virus corrupted the drivers so is there a way to download drivers for the wifi card of a samsung R522 laptop, off the internet?

Answer
Hi JC

The driver downloads for your notebook are listed below:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000137&pr

Glad the removal instructions worked for you!

Brian

Computer Security & Viruses

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Brian Benosky

Expertise

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

Education/Credentials
College Educated Self-taught Computer Skills

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