Computer Security & Viruses/refreshes to another website

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Expert: - 7/11/2011


Question
Hello,

Everytime I click on a link in google, it always goes to this website called cybernet.com or something like that. I'm guessing this is a virus, but I have already updated and ran Malwarebytes and got rid of everything.

Answer
Hi Rod

Please download HijackThis! to your desktop from here:
http://www.trendmicro.com/ftp/products/hijackthis/HiJackThis.msi
Make sure you close EVERY open window and ALL browser windows. The only thing that should be open is the HijackThis program.
Double-click on the file you just downloaded.
Click on the icon to install the program.
Upon install, HijackThis should open for you.
Click on the Scan button, then when the scan completes, click the Save Log button.
Copy the text file which opens in Notepad and paste it in your follow-up to me.
  * Do not fix any entries in HijackThis, as they may be harmless.

Brian

Computer Security & Viruses

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Brian Benosky

Expertise

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

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College Educated Self-taught Computer Skills

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